[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-672803-105":59,"doc-detail-672803-en":129},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":122,"head_meta":124,"extra_data":126,"updated_unix":128},105,"en","bringing-life-into-your-enterprise-services-guidevision-provides-servicenow-consulting-and-services","Bringing life into your enterprise services - GuideVision provides ServiceNow consulting and services","","GuideVision presents its ServiceNow consulting, implementation, training, and support services for corporate clients, positioning the platform as an enterprise cloud for process and service management. It explains core capabilities such as ITSM modules (SLA, forms), CMDB and knowledge management, and ITIL/IT4IT alignment. The document highlights fundamentals like Incident/Problem, Change, and Service Catalog management, as well as Discovery for automatic CMDB completion. It also covers ServiceNow security, global infrastructure with multiple data centers, high accessibility, and a single-tenant architecture supporting disaster recovery and replication.",{"@graph":69,"@context":121},[70,84,104],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":30,"@type":76,"position":81},"https://docshare.wps.com/document/technology/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/bringing-life-into-your-enterprise-services-guidevision-provides-servicenow-consulting-and-services/672803/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":98,"encodingFormat":97,"isAccessibleForFree":99,"interactionStatistic":100},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/bringing-life-into-your-enterprise-services-guidevision-provides-servicenow-consulting-and-services/672803.png","ImageObject",300,407,{"name":92,"@type":93},"Aria","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-02",true,{"@type":101,"interactionType":102,"userInteractionCount":8},"InteractionCounter",{"@type":103},"ViewAction",{"@type":105,"mainEntity":106},"FAQPage",[107,113,117],{"name":108,"@type":109,"acceptedAnswer":110},"What services does GuideVision provide for corporate clients using ServiceNow?","Question",{"text":111,"@type":112},"GuideVision offers consulting, implementation, training, and support services for corporate clients on the ServiceNow platform.","Answer",{"name":114,"@type":109,"acceptedAnswer":115},"What is ServiceNow and what core features does it provide?",{"text":116,"@type":112},"ServiceNow is an enterprise cloud platform for corporate process and service management, including capabilities like SLA, forms, CMDB, knowledge management, and automated workspace aligned with ITIL/IT4IT.",{"name":118,"@type":109,"acceptedAnswer":119},"How does Discovery enhance the ServiceNow CMDB and IT operations?",{"text":120,"@type":112},"Discovery automatically completes the CMDB by identifying items across the network and assigning them to CI classes, supporting passive data gathering and management actions such as license verification and server monitoring.","https://schema.org",{"og:url":83,"og:type":123,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":125,"canonical":83},"index,follow",{"doc_id":127,"site_id":62},672803,1793608415,{"code":4,"msg":5,"data":130},{"doc_id":127,"user_id":131,"nickname":92,"user_avatar":132,"doc_module":4,"category_id":29,"category_name":30,"doc_title":65,"doc_description":67,"doc_content":133,"file_id":134,"file_url":135,"file_type":136,"file_size":137,"view_count":8,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":19,"language":138,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":139,"faqs":140,"seo_title":141,"seo_description":67,"update_tm":128,"read_time":52},2336464648322,"https://ap-avatar.wpscdn.com/avatar/2200025388227c56fec?_k=1778556882303663488","Bringing {life} into your enterprise services  \n[info@guidevision.eu](info@guidevision.eu)  \n+420 222 508 297  \nGuideVision provides world-class consulting, implementation, training and support services for corporate clients on the ServiceNow®  \nplatform.  \nAbout us – why GuideVision?  \n How does ServiceNow work?  \nGuideVision is a dynamic and progressive consultancy committed to enabling clients to reimagine and transform their enterprise service management with ServiceNow. GuideVision empowers its international clientele through strategic advice, deep expertise and innovative technological knowledge. Our agile methodology enables structured progress on mission-critical ServiceNow implementations with short delivery terms. As software developers, we know great tech when we see it, and that’s why we love ServiceNow. We know that the combination of our team with ServiceNow makes businesses run better, and our mission is to make ServiceNow work for you and your goals.  \nOur consultants have the knowledge and expertise to understand your business needs and requirements and to prepare the best solution which will support your digital transformation initiatives.  \nContact us and see for yourself how we can lead you to achieve your vision of service management!  \n What is ServiceNow?  \nServiceNow is a corporate process and service management platform (Enterprise Cloud) . The platform includes a number of features, such as  SLA,  or forms, which can be used to build any application operating on a common core that is the  database (CMDB) . ServiceNow delivers ready applications built on the platform or only the platform for the developers to create applications from scratch.  \nServiceNow is a cloud-based IT solution for both large and mediumsized companies.  \nThe right IT management application can handle any IT problem, process or action, while most of the solutions offered by ServiceNow are focused on large corporations.  \nServiceNow has also premium features including configuration management database (CMDB), and knowledge management which helps with the automatization of manual operations and with the selfservice catalogue.  \nServiceNow operates based on good practices of the ITIL and recently also of the IT4IT. ServiceNow offers a fully automated workspace in all areas contained in the ITIL. Such a solution makes it possible to adjust the platform to the individual needs of a client.  \nThe fundamentals of ServiceNow include:  \n•  – stores  \ninformaiount  items (CI) of the IT infrastructure and business services.  \n• Incident and Problem Management – modules for managing incidents and problems in IT departments are indispensable in identifying and monitoring the causes of malfunctions.  \n• Change Management – a module designed to track changes oade items. It makes it possible to always know  \nthe risk related to implementing changes.  \n• Service Catalog Management – service catalog management in ServiceNow is presented using Order Guides. As a result, every member of staff knows step by step the whereabouts of his query.  \nServiceNow is an excellent tool for monitoring and generating fully  reports. As we mentioned earlier, the platform can be enriched with the Discovery module. It is used for automatic completion ofthe CMDB. Thanks to inbuilt advanced mechanisms, Discovery can identify most of the items within the network (LAN, WAN) and assign them to relevant CI classes. Not only is it able to passively gather data about CI, it can also manage them. This addition makes it possible to verify software licenses easily, monitor server activity and even update software on computers. Every instance of ServiceNow has an individual [https address. This enables](https address. This enables)[ ](https address. This enables)[us to manage the platform from anywhere in the world.](us to manage the platform from anywhere in the world.)  \nGlobal infrastructure and security at ServiceNow  \nAchieving excellent accessibility results of up to99.7% ","cbCaihhQ8qk1IGmm","https://ap.wps.com/l/cbCaihhQ8qk1IGmm","pdf",986242,"English","# About us – why GuideVision?\n## How does ServiceNow work?\n## What is ServiceNow?\n## Global infrastructure and security at ServiceNow\n## NOW PLATFORM™","[{\"question\":\"What services does GuideVision provide for corporate clients using ServiceNow?\",\"answer\":\"GuideVision offers consulting, implementation, training, and support services for corporate clients on the ServiceNow platform.\"},{\"question\":\"What is ServiceNow and what core features does it provide?\",\"answer\":\"ServiceNow is an enterprise cloud platform for corporate process and service management, including capabilities like SLA, forms, CMDB, knowledge management, and automated workspace aligned with ITIL/IT4IT.\"},{\"question\":\"How does Discovery enhance the ServiceNow CMDB and IT operations?\",\"answer\":\"Discovery automatically completes the CMDB by identifying items across the network and assigning them to CI classes, supporting passive data gathering and management actions such as license verification and server monitoring.\"}]","Bringing life into your enterprise services - GuideVision provides ServiceNow consulting and services | PDF"]