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It explains the three main sections: general website information, Aftersales Online System (AOS) resources (diagnostics, programming, repair instructions, and tooling), and FAQs with AOS technical support workflows. It also covers authorized regions, account termination for falsified location data, available information categories, and technical prerequisites. Requirements include network bandwidth, LAN connectivity, latency guidance, stable IP, hardware specs, supported Windows versions, and required communication interfaces (ICOM Next, PTT compatible with SAE J2534).",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":30,"@type":76,"position":81},"https://docshare.wps.com/document/technology/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/bmw-group-technical-information-system-tis-website-user-guide-aos-online-diagnostics-programming-and-technical-support/661827/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/bmw-group-technical-information-system-tis-website-user-guide-aos-online-diagnostics-programming-and-technical-support/661827.png","ImageObject",300,407,{"name":92,"@type":93},"Ben ","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-30","2026-10-28",true,{"@type":102,"interactionType":103,"userInteractionCount":29},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"Which regions are authorized to access the TIS websites, and what happens if location information is falsified?","Question",{"text":112,"@type":113},"The authorized websites are for people located in the United States and Canada only. Accounts created with falsified location information will be terminated.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What information can users access through the service information section?",{"text":117,"@type":113},"Users can access service bulletins (technical service bulletins), generic OBD information, and legacy limited repair information for vehicles pre MY2000.",{"name":119,"@type":110,"acceptedAnswer":120},"What technical prerequisites are required to use the AOS applications?",{"text":121,"@type":113},"Requirements include sufficient internet bandwidth and LAN connectivity for diagnoses/programming, stable IP during the session, minimum hardware specifications (CPU, RAM, disk, screen resolution, USB), supported Windows versions, required runtime environments (Java and .NET Framework), and supported vehicle communication interfaces such as ICOM Next or a compatible SAE J2534 PTT.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},661827,1793183432,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":29,"category_name":30,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":29,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":39,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":129,"read_time":46},2336478951081,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","BMW Group Technical Information System (TIS) Website User Guide  \nThis guide is split into three sections:  \nSection 1: What Information is available with a subscription  \nSection 2: AOS Information (Online Diagnostics, Programming, and Repair Instructions)  \nSection 3: FAQs and Technical Support  \nSection 1: General Website Information  \nThe three websites listed below are authorized for use by persons located in the United States and Canada only.  \nFor all other locations visit: [https://aos.bmwgroup.com/](https://aos.bmwgroup.com/)  \nAny accounts created with falsified location information will be terminated  \nThere are three websites available, each requires a separate account and subscription for access:  \n[HTTPS://bmwtechinfo.bmwgroup.com](HTTPS://bmwtechinfo.bmwgroup.com) Contains BMW vehicle and SAV information.  \n[HTTPS://minitechinfo.bmwgroup.com](HTTPS://minitechinfo.bmwgroup.com Contains MINI)[ Contains MINI](HTTPS://minitechinfo.bmwgroup.com Contains MINI) vehicle information.  \n[HTTPS://rollsroycetechinfo.bmwgroup.com](HTTPS://rollsroycetechinfo.bmwgroup.com Contains)[ Contains](HTTPS://rollsroycetechinfo.bmwgroup.com Contains) Rolls Royce Information.  \nInformation not available  \n• Vehicle Key Codes  \nThe BMW Group does not provide keycodes to locksmiths except for those located in the state of California. For  \nlocksmiths located in the state of California please email: [CKL_CIC@bmwna.com](CKL_CIC@bmwna.com)  \n• Motorcycle Repair Information is not available  \nInformation available  \nService Information:  \nService Bulletins – Technical Service Bulletins  \nOBD – Generic OBD information  \nLegacy – Limited Repair information for pre MY2000 vehicles  \nTools and Equipment:  \nSpecial tool and workshop equipment information  \nVideos:  \nTechnical videos  \nNoise Catalog:  \nAudio clips used to help with noise diagnosis  \nAOS:  \nISTA/P – Programming application for older vehicles  \nISTA – Vehicle Diagnosis and Programming, Repair Manuals and Wiring Diagrams  \nAIR – Parts, labor, and technical specifications  \nECU Validation – application to validate control unit replacements  \nRDC tool – Used to calibrate the BMW TPM tool  \nContact AOS Support-Used to submit a support ticket for AOS application support  \nAOS Ticket tracker – allows the user to track their open tickets  \nAOS install guide – Installation guide for AOS software  \nTIS Home Page  \nThe home screen will show you the latest technical bulletins  \nTIS Search  \n• The search bar at the top of the website can be used to search for service bulletins.  \n• The search bar is not to search for repair information. You must use the AIR or ISTA applications to look up repair instructions.  \nSection 2: AOS Information  \nIntroduction  \nThe Aftersales Online System – AOS, has been developed specifically for independent automotive workshops to provide an extensive range of resources. The following applications are available:  \nISTA Diagnosis and Programming Application  \n• Fault Code Diagnosis  \n• Test Plans  \n• Repair Instructions (E30 or higher)  \n• Technical Data  \n• Wiring diagrams  \n• P-Code lookup  \nISTA has integrated programming capabilities for F and G Series vehicles. ISTA should be used to program all F and G Series and newer vehicles.  \nISTA/P Online-Control Module Reprogramming  \nAll BMW E Series and MINI R series vehicles can be programmed with ISTA/P  \nAIR  \nThe AIR application provides access to Labor times, and parts information.  \nECU Validation Tool  \nIn certain situations, the ECU validation tool is required to complete a programming session on certain vehicles.  \nRDC Trigger Tool  \nUsed to update the software of the BMW RDC tool  \nTechnical Requirements  \nTo use all the applications in the Aftersales Online System (AOS), the following technical prerequisites must be met (as of: 21/10/2025) .  \n1. Network / internet connection  \n• Internet access with a download bandwidth of at least 4 Mbps and an upload bandwidth of at least 400 Kbps is required.  \n• For the","cbCaibGtmnQo3GS8","https://ap.wps.com/l/cbCaibGtmnQo3GS8","pdf",970727,"English","# Section 1: What Information is available with a subscription\n## General Website Information\n## Information not available\n## Information available\n## Service Information\n## Tools and Equipment\n## Videos\n## Noise Catalog\n## AOS\n## Contact and ticket support\n## TIS Home Page\n## TIS Search\n# Section 2: AOS Information\n## Introduction\n## ISTA Diagnosis and Programming Application\n## ISTA/P Online-Control Module Reprogramming\n## AIR\n## ECU Validation Tool\n## RDC Trigger Tool\n## Technical Requirements\n### Network / internet connection\n### Hardware\n### Operating system, runtime environments & port releases","[{\"question\":\"Which regions are authorized to access the TIS websites, and what happens if location information is falsified?\",\"answer\":\"The authorized websites are for people located in the United States and Canada only. Accounts created with falsified location information will be terminated.\"},{\"question\":\"What information can users access through the service information section?\",\"answer\":\"Users can access service bulletins (technical service bulletins), generic OBD information, and legacy limited repair information for vehicles pre MY2000.\"},{\"question\":\"What technical prerequisites are required to use the AOS applications?\",\"answer\":\"Requirements include sufficient internet bandwidth and LAN connectivity for diagnoses/programming, stable IP during the session, minimum hardware specifications (CPU, RAM, disk, screen resolution, USB), supported Windows versions, required runtime environments (Java and .NET Framework), and supported vehicle communication interfaces such as ICOM Next or a compatible SAE J2534 PTT.\"}]","BMW Group Technical Information System (TIS) Website User Guide - AOS Online Diagnostics, Programming, and Technical Support | PDF"]