[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-308702-105":3,"detail-sidebar-cat-0-en-105":81,"doc-detail-308702-en":130},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","bluecrest-case-study-state-of-michigan-department-of-technology-management-and-budget","BlueCrest - Case Study: State of Michigan Department of Technology, Management and Budget","","BlueCrest’s software enables Michigan’s Department of Technology, Management and Budget (DTMB) print and mail center to improve productivity, compliance, and cost control. DTMB serves 22 public agencies, mailing about 60 million pieces annually while meeting regulatory and USPS requirements and strict Service Level Agreements. File-based workflows use barcode-linked data files to manage production, track mail pieces, optimize postal handling, automate job setup and reprints, verify content, and strengthen document and mail integrity. 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It also had to reduce errors, strengthen data security and mail integrity, and prove compliance for multiple internal agencies with different requirements.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"How does the BlueCrest file-based workflow approach work in this case study?",{"text":68,"@type":64},"Barcodes printed on every mail element link to an information-rich data file that controls production processes, mail piece tracking, and postal optimization. This supports consistent processing and enables SLA and compliance verification.",{"name":70,"@type":61,"acceptedAnswer":71},"Which capabilities does the solution provide to improve operations and reporting?",{"text":72,"@type":64},"It simplifies print management, enhances documents for intelligent print/mail operations, automates job setup and reprints to reduce manual error, verifies expected content, and improves reporting for chargebacks and proof of mailing. A real-time progress dashboard supports swifter audit response.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},308702,1790219520,{"code":4,"msg":82,"data":83},"success",[84,88,92,96,101,106,111,115,119,122,126],{"id":22,"doc_module":4,"doc_module_name":25,"category_name":85,"show_sort_weight":86,"slug":87},"Story & Novel",90,"story-novel",{"id":26,"doc_module":4,"doc_module_name":25,"category_name":89,"show_sort_weight":90,"slug":91},"Literature",80,"literature",{"id":33,"doc_module":4,"doc_module_name":25,"category_name":93,"show_sort_weight":94,"slug":95},"Exam",70,"exam",{"id":97,"doc_module":4,"doc_module_name":25,"category_name":98,"show_sort_weight":99,"slug":100},5,"Comic",60,"comic",{"id":102,"doc_module":4,"doc_module_name":25,"category_name":103,"show_sort_weight":104,"slug":105},6,"Technology",50,"technology",{"id":107,"doc_module":4,"doc_module_name":25,"category_name":108,"show_sort_weight":109,"slug":110},7,"Healthcare",40,"healthcare",{"id":112,"doc_module":4,"doc_module_name":25,"category_name":29,"show_sort_weight":113,"slug":114},8,30,"research-report",{"id":55,"doc_module":4,"doc_module_name":25,"category_name":116,"show_sort_weight":117,"slug":118},"Religion & Spirituality",20,"religion-spirituality",{"id":117,"doc_module":4,"doc_module_name":25,"category_name":120,"show_sort_weight":117,"slug":121},"World Cup","world-cup",{"id":123,"doc_module":4,"doc_module_name":25,"category_name":124,"show_sort_weight":123,"slug":125},10,"Lifestyle","lifestyle",{"id":127,"doc_module":4,"doc_module_name":25,"category_name":128,"show_sort_weight":97,"slug":129},19,"General","general",{"code":4,"msg":82,"data":131},{"doc_id":79,"user_id":132,"nickname":42,"user_avatar":133,"doc_module":4,"category_id":112,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":30,"language":139,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":12,"update_tm":143,"read_time":112,"preview_page_count":4},962085564807,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","BlueCrest’s software solutions enable the State of Michigan to be productive, compliant and cost-effective.  \nClient profile  \nState of Michigan Department of Technology, Management and Budget  \nThe full-service print and mail center within the State of Michigan’s Department of Technology, Management and Budget (DTMB) works of behalf of 22 different public agencies, from the Department of Health & Human Services to the Michigan DMV to the state’s colleges and universities. It offers print and mail services to all state agencies and local government to ensure compliance with both regulatory and USPS requirements. The center mails 60 million pieces each year. Its ability to process different types of form layouts or designs such as drivers’licenses, personal correspondence, checks, tax bills, and other transactional statements—matches its diverse internal clientele. Similarly, it needs to adhere to stringent Service Level Agreements (SLAs) and compliance regulations.  \nOverview  \nTo satisfy its complex set of challenges, the Michigan Department of Technology, Management and Budget (DTMB) uses Output Management software and a file-based processing environment from BlueCrest to optimize print and mail processes. File-based workflows link barcodes printed on every element of a mailing to an information-rich data file that controls production processes, mail piece tracking and postal optimization.  \nThe BlueCrest solution helps the DTMB:  \n• Simplify print management and distribution  \n• Enhance documents to drive an efficient and intelligent print and mail operation  \n• Automate job setup and reprints, to eliminate error-prone human intervention  \n• Verify the expected content of each mail piece  \n• Improve reporting for chargebacks and proof of mailing to simplify audit response  \n• Control costs.  \nBlueCrest / Case Study: State of Michigan Department of Technology, Management and Budget 1 of 3  \nBusiness challenge  \nLike all state agencies, the Michigan DTMB’s centralized print and mail operation has multiple, urgent needs. It must optimize efficiency and productivity while maintaining the flexibility to handle a large variety of application types. It must eliminate errors and offer the highest levels of data security and mail integrity. And, as a dedicated provider of services to over twenty internal customers—each with unique communications and compliance demands—it must ensure that the right communication reaches the right person on time and be able to prove compliance.  \nSimplifying and automating print and mail processes therefore represented an important goal. It needed to:  \n• Replace its legacy output management offerings (a mix of solutions from vendors like including RedTitan, Solimar, and InfoPrint Manager) with a solution that offers flexible and swift printstream transformation.  \n• Enhance data and mail piece integrity to comply with SLAs, as well as state and federal law.  \n• Automate reprinting, eliminating time-consuming and error-prone manual “touch-and-toss” methods with a faster and more secure procedure to deliver both greater productivity and integrity.  \n• Streamline reporting via a real-time progress dashboard and detailed proof-of-mailing for swifter audit response and internal accounting.  \n• Offer proof of mailing and compliance, to provide a documented solution when questioned, or when required to deliver a ”post-mortem”response for a department or client.  \n• Normalize processing to optimize efficiency and provide a uniform barcode, necessary for consistent mail processing across all types of work.  \nSolution  \nThe department turned to BlueCrest for a solution based on file-based workflows. Michigan DTMB has enjoyed a long and productive relationship with BlueCrest (and its predecessor company, Pitney Bowes Document Messaging Technologies),  \nwith seven high-speed BlueCrest insertion systems on its premises.  \nOver that time, BlueCrest has become intimately familiar with the center’s evolving needs, e","cbCaimu2S4ysvKHQ","https://ap.wps.com/l/cbCaimu2S4ysvKHQ","pdf",238746,"English","# Overview\n## Business challenge\n## Solution\n## Technology used\n## Professional and support services","[{\"question\":\"What problem did Michigan DTMB need to solve in its centralized print and mail operation?\",\"answer\":\"DTMB needed to improve efficiency and productivity while handling many types of applications. It also had to reduce errors, strengthen data security and mail integrity, and prove compliance for multiple internal agencies with different requirements.\"},{\"question\":\"How does the BlueCrest file-based workflow approach work in this case study?\",\"answer\":\"Barcodes printed on every mail element link to an information-rich data file that controls production processes, mail piece tracking, and postal optimization. This supports consistent processing and enables SLA and compliance verification.\"},{\"question\":\"Which capabilities does the solution provide to improve operations and reporting?\",\"answer\":\"It simplifies print management, enhances documents for intelligent print/mail operations, automates job setup and reprints to reduce manual error, verifies expected content, and improves reporting for chargebacks and proof of mailing. A real-time progress dashboard supports swifter audit response.\"}]","BlueCrest - Case Study: State of Michigan Department of Technology, Management and Budget | PDF",1789871956]