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Servie  \n1 Aomotye Backgr0!03nd 0yerviu  \nHistorical Background  \nBodies 2  \nChassis Systems Overview 2  \nBody Terms 2  \nFrames 2  \nUnit-Body Construction 3  \nSpace-Frame Construction 3  \nEngine Design Evolution 3  \nInline versus VType Design 3Valve Location Design 4  \nEngine Systems Overview 4  \nCooling System 4Lubrication System 4Air Intake System 4Fuel System 5Ignition System 5Emission Control System 5  \nPower Train Overview 5  \nRearWheel-Drive Power Train 5  \nFront-Wheel-Drive Power Train 5  \nFour Wheel-Drive System 5  \nElectrical/Electronic Systems Overview 5  \nHeating,Ventilation,and Air Conditioning Overview 6Eight Areas of Automotive Service 6  \nEngine Repair (A₁)6Automatic Transmission (A2)6Manual Drive Train and Axles (A3)6Suspension and Steering (A4)6Brakes (A5)6  \nElectrical/Electronic Systems (A6)  6Heating and Air Conditioning(A7)6Engine Performance (A8)6  \n2 (C  es     Aun0tive Servicu inStTy  \nThe Need for Automotive Technicians 8The Need for Continuous Vehicle Service 8Warranties 8  \nIncreasing Age of a Vehicle 8Technician Work Sites 8New Vehicle Dealerships 8Independent Service Facilities 8Mass Merchandiser 8Specialty Service Facilities 9Fleet Facilities 9  \nTechnician Job Classifications 9  \n谦曾学部喜  \nLube Tech/Quick Service Technician 9New Vehicle Preparation for Delivery 9General Service Technician 9Technician Team Leader 10Shop Foreman 10Service Advisor 10Service Manager 11  \nParts-Related Positions 12Parts Counter Person 12Parts Manager 12  \nSales Jobs—Used Vehicles;New Vehicles 12Salesperson 12Sales Manager 12  \nOther Careers in the Automotive Industry 12Typical Automotive Organization Arrangement 12Large Comprehensive New Vehicle Dealer 12  \n3   ng a CaTee   eAutonowe inHsty 14  \nPreparing for an Automotive Service Career 14  \nDesire and Interest 14  \nTechnical Knowledge and Skills 14Job Shadowing 14  \nCooperative Education Programs 14Apprentice Programs 15Part-Time Employment 15  \nDeveloping an Employment Plan 15Soft Skills 15Locating Employment Possibilities 15  \nPreparing a Resume 15References 16  \nPreparing a Cover Letter 17Contacting Potential Employers 18Completing the Employment Application 18The Interview 18After the Interview 18Accepting Employment 18Technician Pay Methods 18Straight-Time Pay Methods 18Flat-Rate Pay Methods 18  \nPayroll Deductions 19  \nGross versus Net Compensation 19Retirement Information and Payments 19Additional Service Technician Benefits 19  \nHousing and Living Expenses 19Becoming a Shop Owner 20  \n4 Working as a Professional Service Technician 21Professionalism 21Ethics 22Communications 22Listening 22Talking 22  \nNonverbal Communication 22Telephone Communication 22Writing 23Reading 23  \nWhat Happens the First Day?23Duties of a Service Technician 24  \nReading the Work Order 24Talking to Customers 24Estimating a Repair 24Documenting the Work Order 25Following Recommended Procedures 25Customer Pay 25Nondealership Flat-Rate 25  \nFlagging a Work Order 25Sublet Repairs 26Parts Replacement 26  \nOriginal Equ(pment Parts 26Aftermarket Parts 26  \nNew versus Remanufactured Parts 26Used Parts 26  \nWorking with a Mentor 26Qualifications of a Good Mentor 27  \nTeamwork 27  \nTeam Building 27  \nLeadership Roles 27  \nAdvancement Skills 27Housekeeping Duties 28Seif-Management 28Job Evaluation 28  \nFormal Evaluation 28  \nInformal Evaluation 28  \n5 Technician Certification 30  \nAutomobile Technician Certification Tests 30  \nWhat Areas ofVehicle Service Are Covered by the ASE Tests?31How Can I Contact ASE?31  \nWhen Are the Tests Given and Where?31What DoI Have to Do to Register?31  \nHow Many Years of Work Experience Are Needed?31Are There Any Hands-On Activities on the ASE Test?31Who Writes the ASE Questions?31Key and Distracter 32  \nWhat Types of Questions Are Asked on the ASE Test?32Should I Guess IfI Don't Know the Answer?32Is Each Test the Same E","cbCaisM3ScrKbVRv","https://ap.wps.com/l/cbCaisM3ScrKbVRv","pdf",2478806,"English","# AUTOMOTIVE TECHNOLOGY\n## Principles, Diagnosis, and Service\n## Historical Background\n## Engine Systems Overview\n## Power Train Overview\n## Electrical/Electronic Systems Overview\n## Eight Areas of Automotive Service\n## The Need for Automotive Technicians\n## Technician Job Classifications\n## Preparing for an Automotive Service Career\n## Working as a Professional Service Technician\n## Technician Certification\n## Safety, Environmental, and Health Concerns\n## Shop Safety\n## Environmental and Health Concerns","[{\"question\":\"What vehicle systems does the book overview in its introduction?\",\"answer\":\"It provides overviews of engine systems (cooling, lubrication, air intake, fuel, ignition, and emission control), power trains (rear-, front-wheel-, and four-wheel drive), and electrical/electronic systems.\"},{\"question\":\"Which career topics are included for preparing to work as a service technician?\",\"answer\":\"The book covers desire and interest, technical skills, job shadowing, cooperative and apprentice programs, resume and cover letter preparation, employment applications, interviews, and pay methods and deductions.\"},{\"question\":\"What safety and environmental concerns are addressed for technicians?\",\"answer\":\"It includes shop safety with personal protective equipment and cleaning methods, plus environmental and health concerns such as hazardous waste categories, regulatory frameworks, and exposure dangers.\"}]","AUTOMOTIVE TECHNOLOGY - Principles, Diagnosis, and Service - Third Edition | PDF",1790952666,76]