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Using a mixed methods study of carers across Australia’s east coast, the research analyzes how individual readiness, mindset, reflective practice, and environmental, social, and spatial conditions interact with inter-worker processes such as co-working, psychological safety, and cohesion. The paper proposes a conceptual model explaining learning outcomes and workplace performance in multicultural teams.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/australian-journal-of-adult-learning-volume-63-issue-1-april-2023/593185/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/australian-journal-of-adult-learning-volume-63-issue-1-april-2023/593185.png","ImageObject",300,407,{"name":92,"@type":93},"Aran","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-31","2026-10-15",true,{"@type":102,"interactionType":103,"userInteractionCount":44},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What does the paper investigate about adult learning in multicultural workspaces?","Question",{"text":112,"@type":113},"It investigates what influences adult learning in multicultural workplace settings, focusing on aged care environments and multicultural teams of workers.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How was the study data collected?",{"text":117,"@type":113},"A mixed methods approach collected data from workers undertaking the role of carer in residential aged care facilities across Australia’s east coast.",{"name":119,"@type":110,"acceptedAnswer":120},"What are the four key factors shaping workplace learning in multicultural team environments?",{"text":121,"@type":113},"The paper identifies individual attributes (readiness, mindset, reflective practice), the environment (social and spatial cognition), interaction with other workers (intersubjectivity supported by psychological safety and cohesion), and workers’ cultural background and premises (ethnicity and language).","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},593185,1792167595,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":44,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":46,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":31,"preview_page_count":4},137455076865,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","Australian Journal of Adult Learning Volume 63, Number 1, April 2023  \nLearning in multicultural workspaces: a case of aged care  \nRobert Godby  \nGriffith University  \nThe predicted growth of the aged care sector in Australia, driven by the ageing population, is expected to create an increasing need for workplaces to support the development for all kinds and classifications of workers to undertake their work within multicultural settings.  \nThis paper describes and elaborates the necessary and increasing requirement for workplaces to support adult learning in multicultural circumstances. A mixed methods approach was used to collect data from workers undertaking the role of carer in residential aged care facilities across the east coast ofAustralia. Arising from the collection and analysis of these data are contributions to knowledge including a conceptual model for understanding learning in multicultural settings. This research emphasizes a notion that cultural diversity has a fundamental influence on workplace learning in aged care and identifies practices to support cross-cultural communication, coworking and learning. Further, inter-worker learning is reinforced asa key enabler of performance in aged care work. Such contributions help to understand what influences workplace learning in multicultural settings and how it may be better supported.  \nLearning in multicultural workspaces: a case of aged care 57  \nKeywords: adult learning, workplace learning, cross-cultural learning, multicultural team learning, learning in aged care  \nLearning in multicultural workspaces: a case of aged care  \nTo be responsive now and to prepare for the future, Australian workplaces need to recognize and address the demands of complex multicultural teams, as these work groups are increasingly becoming common elements of the national labour force (Levey, 2019) . This concern is especially the case for aged care, where matters such as meeting the needs of an ageing population and patterns of immigration have led to such teams caring for elderly Australians. This research project aims to identify what influences, and how to improve, workplace performance and learning in multicultural teams and workplace settings. Its unique contribution is to illuminate how working and learning within culturally diverse workplaces can be optimised to improve the capability of individuals and groups to perform their work effectively through collective processes.  \nSummary of literary contributions and conceptual model for learning  \nA range of contributions have been identified in the literature to advance the proposition that workplace learning in multicultural team environments is influenced by four key factors. First, workplace learning is a process that involves individual attributes that include readiness (Billett, 2015), mindset (Dweck, 2015), and reflective practice (Schön, 1983). These personally subjective processes impact how workers adapt their knowledge and skills to respond to new situations.  \nSecond, learning is influenced by the environment that workers occupy and in which they are engaged (Lave & Wenger, 1991) . Both social and spatial cognition affect how workers learn at an individual and group level (Rutten & Boekema, 2012). Third, learning occurs through interaction with other workers. The shared understanding, referred to as intersubjectivity in the literature (Billett, 2014b), is reached through co-working and is affected by factors such as psychological safety (Edmondson, 2018) and cohesion (Salas, Estrada, & Vessey, 2015). Fourth, individuals’ cultural background and premises (i.e., ethnicity and language) influence learning because they shape individual  \n58 Robert Godby  \ndispositions (Wyer, Chiu, & Hong, 2009) and cross-cultural interaction (Kroeber, 1963) and create the diverse environment (Triandis, 1996) . Workers learn through practices that are shaped by these key factors, causing them to construe, process, and practise new knowledge ","cbCaioedKTxP8cOo","https://ap.wps.com/l/cbCaioedKTxP8cOo","pdf",217753,"English","# Learning in multicultural workspaces: a case of aged care\n## Conceptual model for learning in multicultural teams at work\n## A case of aged care","[{\"question\":\"What does the paper investigate about adult learning in multicultural workspaces?\",\"answer\":\"It investigates what influences adult learning in multicultural workplace settings, focusing on aged care environments and multicultural teams of workers.\"},{\"question\":\"How was the study data collected?\",\"answer\":\"A mixed methods approach collected data from workers undertaking the role of carer in residential aged care facilities across Australia’s east coast.\"},{\"question\":\"What are the four key factors shaping workplace learning in multicultural team environments?\",\"answer\":\"The paper identifies individual attributes (readiness, mindset, reflective practice), the environment (social and spatial cognition), interaction with other workers (intersubjectivity supported by psychological safety and cohesion), and workers’ cultural background and premises (ethnicity and language).\"}]","Australian Journal of Adult Learning - Volume 63 - Issue 1 - April 2023 | PDF",1792076778]