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The paper describes how Citizen Literacy CIC created digital and printed learning resources, including a free learner web app and the Tutor Hub Service, alongside tutor training. It addresses educational needs in the UK and frames adult literacy gaps through issues of instructional resources, tutor preparation, and the role of evidence-based approaches and social justice.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/australian-journal-of-adult-learning-citizen-literacy-a-story-of-changing-educational-practice/593305/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/australian-journal-of-adult-learning-citizen-literacy-a-story-of-changing-educational-practice/593305.png","ImageObject",300,407,{"name":92,"@type":93},"Elsa","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-05","2026-10-15",true,{"@type":102,"interactionType":103,"userInteractionCount":34},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What practice change does the paper describe for Citizen Literacy?","Question",{"text":112,"@type":113},"It describes changing from teaching adult literacy directly to creating digital and printed resources and tutor training materials for other teachers.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What resources does the Citizen Literacy program provide?",{"text":117,"@type":113},"The program includes a free learner web app and the Tutor Hub Service, plus tutor training materials and three parts of lessons aligned to UK Functional English entry levels 1–3.",{"name":119,"@type":110,"acceptedAnswer":120},"What problem statement guides the program’s design?",{"text":121,"@type":113},"The paper frames adult literacy as a large, systemic challenge with critical gaps in instructional resources for adults, tutor training materials (including phonics), and the availability of basic research.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},593305,1792211209,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":34,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145,"preview_page_count":4},137455077381,"https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","Australian Journal of Adult Learning Volume 64, Number 3, November 2024  \nCitizen literacy: A story of changing educational practice  \nJohn Casey Diane Gardner  \nCitizen Literacy CIC, United Kingdom  \nThis paper recounts our journey of changing practice from teaching adult literacy to helping other teachers by creating digital and printed learning resources and tutor training materials to support a foundational literacy program designed to help those who teach English speaking adults to read and write.  \nKeywords: adult literacy, new literacies, technology, postmodernism, activism, social justice  \nAbout the Citizen Literacy organisation  \nThe Citizen Literacy CIC is a non-profit company registered in Scotland; we are a Community Interest Company (CIC) Registration SC671958. We work in the field of adult literacy-specifically reading and writing in the English language.This paper describes how we have moved our practice from teaching adults to read and write in community settings to creating learning resources and training materials for other teachers to  \n484 John Casey and Diane Gardner  \nuse.There is no physical centre where we teach adults.Although we do teach some adults remotely via video conference and phone calls.  \nAbout the Citizen Literacy Program  \nOur focus is on creating resources to support teachers and organisations who help adult speakers of English who need to learn to read and write.Our resources include a free learner web app and the Tutor Hub Service – that may be first of their kind in adult literacy. The program is designed and developed by adult literacy specialists with feedback from learners and tutors around the world.The program is designed to help educators overcome some serious learning resource and training gaps in adult literacy education. Our approach is a good fit with ideas connected to evidence-based approaches to teaching literacy skills but use very different methods to those used with children. The program is split into three parts, each of 30 lessons that are equivalent to UK Functional English Entry Levels 1-3 qualifications. The program and its resources are designed to be used and adapted by a wide range of tutorsand organisations in different contexts. The program is unusual in that it is specifically intended to be used and delivered by third parties, although we do still teach a small number of adults ourselves.In 2024, we released the first 30 lessons of Part 1 of the program in print and digital formats.  \nEducational needs analysis and justification for the program  \nThe UK has an adult literacy problem affecting about 20% of the working age population according to the National Literacy Trust [2024] and government statistics.This is a persistent and worsening problem. In 2024, nearly 40% of school students failed to pass their English exams [FT 2024]. In 2013, an OECD report (OECD 2013) indicated that children leaving school in England were less literate than retired people.Research into adult literacy in the English language in the UK by the National Research and Development Centre for Adult Literacy and Numeracy (NRDCALN 2008) and in the USA by the Barbara Bush Foundation (2021) identified these critical problems:  \nCitizen literacy: A story of changing educational practice 485  \n1. An acute lack of instructional resources specifically designed for adults  \n2. An acute lack of training materials for tutors to help improve adult literacy, especially in using phonics  \n3. An acute lack of basic research.  \nThe Citizen Literacy program is designed to contribute to helping to solve the first two of these critical gaps and we hope to work with others on the third.  \nWith few exceptions, the status, support, and resources for those  \nseeking to help improve adult literacy in the English-speaking world is extremely poor.What support that exists is highly fragmented, uneven, and hard to access.Our learning resources and training materials are designed in collaboration with others invo","cbCaifhsPWDY9M8O","https://ap.wps.com/l/cbCaifhsPWDY9M8O","pdf",140467,17,"English","# Introduction\n## Citizen Literacy CIC and its program approach\n## Educational needs analysis and justification\n## Adult literacy gaps and collaboration model\n## About the name: Citizen Literacy","[{\"question\":\"What practice change does the paper describe for Citizen Literacy?\",\"answer\":\"It describes changing from teaching adult literacy directly to creating digital and printed resources and tutor training materials for other teachers.\"},{\"question\":\"What resources does the Citizen Literacy program provide?\",\"answer\":\"The program includes a free learner web app and the Tutor Hub Service, plus tutor training materials and three parts of lessons aligned to UK Functional English entry levels 1–3.\"},{\"question\":\"What problem statement guides the program’s design?\",\"answer\":\"The paper frames adult literacy as a large, systemic challenge with critical gaps in instructional resources for adults, tutor training materials (including phonics), and the availability of basic research.\"}]","Australian Journal of Adult Learning - Citizen literacy: A story of changing educational practice | PDF",1792077019,43]