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No part of this book shall be reproduced, stored in a retrieval system, or transmitted by any means – electronic, mechanical, photocopying, recording, or otherwise – without written permission from the International Human Resource Certification Institute (IHRCI). No patent liability is assumed with respect to the use of the information contained herein. Although every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.  \nInternational Human Resource Certification Institute (IHRCI) Unit 4, 7F, Bright Way Tower, No. 33 Mong Kok Road.  \nKowloon, Hong Kong  \n[www.ihrci.org](www.ihrci.org)  \nAssociate Professional in Human Resources – International (aPHRi) Workbook  \nاﻟﻤﺤﺘﺮف اﻟﻤﺸﺎرك ﻓﻲ اﻟﻤﻮارد اﻟﺒﺸﺮﯾﺔ - اﻟﻤﺼﻨﻒ اﻟﺪوﻟﻲ )iaPHR(.  \nModule Five: Employee Relations  \nاﻟﻮﺣﺪة اﻟﺨﺎﻣﺴﺔ: ﻋﻼﻗﺎت اﻟﻤﻮﻇﻔﯿﻦ  \n2019 Edition  \n2019 ﻃﺒﻌﺔ  \nCopyright © 2019 by International Human Resource Certification Institute  \nﺣﻘﻮق اﻟﻄﺒﻊ واﻟﻨﺸﺮ © 2019 ﻟﻠﻤﻌﻬﺪ اﻟﺪوﻟﻲ ﻟﺸﻬﺎدات اﻟﻤﻮارد اﻟﺒﺸﺮﯾﺔ  \nAll rights reserved. No part of this book shall be reproduced, stored in a retrieval system, or transmitted by any means – electronic, mechanical, photocopying, recording, or otherwise – without written permission from the International Human Resource Certification Institute (IHRCI) . No patent liability is assumed with respect to the use of the information contained herein. Although every precaution has been taken in the preparation of this book, the publisher and author assume no  \nﻛﻞ اﻟﺤﻘﻮق ﻣﺤﻔﻮﻇﺔ. ﻻ ﯾﺠﻮز إﻋﺎدة إﻧﺘﺎج أي ﺟﺰء ﻣﻦ ﻫﺬا اﻟﻜﺘﺎب أو ﺗﺨﺰﯾﻨﻪ ﻓﻲ ﻧﻈﺎم اﺳﺘﺮﺟﺎع أوﻧﻘﻠﻪ ﺑﺄي وﺳﯿﻠﺔ - إﻟﻜﺘﺮوﻧﯿﺔ أو ﻣﯿﻜﺎﻧﯿﻜﯿﺔ أو ﺗﺼﻮﯾﺮ أو ﺗﺴﺠﯿﻞ أو ﻏﯿﺮ ذﻟﻚ - دون اﻟﺤﺼﻮل ﻋﻠﻰ إذنﻛﺘﺎﺑﻲ ﻣﻦ اﻟﻤﻌﻬﺪ اﻟﺪوﻟﻲ ﻟﺸﻬﺎدات اﻟﻤﻮارد اﻟﺒﺸﺮﯾﺔ )IHRCI(. ﻻ ﯾُﻔﺘﺮض أي ﻣﺴﺆوﻟﯿﺔ ﻋﻦ ﺑﺮاءاتاﻻﺧﺘﺮاع ﻓﯿﻤﺎ ﯾﺘﻌﻠﻖ ﺑﺎﺳﺘﺨﺪام اﻟﻤﻌﻠﻮﻣﺎت اﻟﻮاردة ﻓﻲ ﻫﺬه اﻟﻮﺛﯿﻘﺔ. ﻋﻠﻰ اﻟﺮﻏﻢ ﻣﻦ اﺗﺨﺎذ ﻛﺎﻓﺔاﻻﺣﺘﯿﺎﻃﺎت اﻟﻼزﻣﺔ ﻓﻲ إﻋﺪاد ﻫﺬا اﻟﻜﺘﺎب، إﻻ أن اﻟﻨﺎﺷﺮ واﻟﻤﺆﻟﻒ ﻻ ﯾﻔﺘﺮﺿﺎن ذﻟﻚ  \nresponsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.  \nاﻟﻤﺴﺆوﻟﯿﺔ ﻋﻦ اﻷﺧﻄﺎء أو اﻟﺴﻬﻮ . وﻻ ﯾﺘﻢ ﺗﺤﻤﻞ أي ﻣﺴﺆوﻟﯿﺔ ﻋﻦ اﻷﺿﺮار اﻟﻨﺎﺟﻤﺔ ﻋﻦ اﺳﺘﺨﺪاماﻟﻤﻌﻠﻮﻣﺎت اﻟﻮاردة ﻓﻲ ﻫﺬه اﻟﻮﺛﯿﻘﺔ.  \nInternational Human Resource Certification Institute (IHRCI)  \nاﻟﻤﻌﻬﺪ اﻟﺪوﻟﻲ ﻟﺸﻬﺎدة اﻟﻤﻮارد اﻟﺒﺸﺮﯾﺔ )IHRCI(  \nﺻﻔﺤﺔ )2( | ﺗُﺮﺟﻤﺖ ﺑﻮاﺳﻄﺔ @xFxBot  \nUnit 4 , 7F, Bright Way Tower, No. 33 Mong Kok Road.  \nاﻟﻮﺣﺪة 4، 7F، ﺑﺮج ﺑﺮاﯾﺖ واي، رﻗﻢ 33 ﻃﺮﯾﻖ ﻣﻮﻧﻎ ﻛﻮك .  \nKowloon, Hong Kong  \nﻛﻮﻟﻮن، ﻫﻮﻧﺞ ﻛﻮﻧﺞ  \nﺻﻔﺤﺔ","cbCainWAUDxmKXVf","https://ap.wps.com/l/cbCainWAUDxmKXVf","pdf",12117724,230,"English","# Introduction\n## Learning system access\n## Pre-test\n## Review-test\n## Post-test","[{\"question\":\"What resources are included in the aPHRi learning system for this workbook module?\",\"answer\":\"The system provides a glossary with a search box for key HR terms and a database of over 500 practice exam questions and answers with explanations, including pre-test, review-test, and post-test.\"},{\"question\":\"How does the pre-test work for Module Five: Employee Relations?\",\"answer\":\"The pre-test uses questions drawn from each content area to assess conceptual understanding. After completion, it provides an overall correct percentage plus the number and percentage of correct answers, with explanations for individual questions.\"},{\"question\":\"What is the purpose of the post-test and how should participants use it?\",\"answer\":\"The post-test uses full-length simulated practice tests under exam-like conditions. It helps participants gauge readiness, improve weaker areas by reviewing results, and build toward consistently high performance (targeting near 80% correct answers).\"}]","Associate Professional in Human Resources - International (aPHRi) - Module Five: Employee Relations | PDF",580]