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It explains common query themes including specification content, assessment approaches, required practicals, and definitions. The deck then presents the top ten questions with direct guidance on marking decisions, required practical expectations, use of methods, use of demos/videos, and managing scientific uncertainty and demand comparability across science tiers.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/ase-annual-conference-top-10-questions-people-ask-us-session-overview/618984/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/ase-annual-conference-top-10-questions-people-ask-us-session-overview/618984.png","ImageObject",300,407,{"name":92,"@type":93},"Himbo","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/vnd.openxmlformats-officedocument.presentationml.presentation","2026-11-03","2026-10-20",true,{"@type":102,"interactionType":103,"userInteractionCount":19},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"When do people contact AQA most often?","Question",{"text":112,"@type":113},"Contact activity peaks around mock exams and the exam series, with additional signals around the Christmas and Summer school holidays.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How can students or teachers reach AQA?",{"text":117,"@type":113},"They can contact AQA by email, telephone, post to offices listed on the website, and via Twitter, with traffic monitored especially during exam season.",{"name":119,"@type":110,"acceptedAnswer":120},"If an answer is not on the mark scheme, will credit be given?",{"text":121,"@type":113},"AQA states that mark schemes show typical answers, and examiners will look to credit correct science that answers the question, while requiring specific underlined terms to be used for the mark.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},618984,1793052618,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":19,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145,"preview_page_count":4},687197100911,"https://ap-avatar.wpscdn.com/avatar/a000239b6f1da00475?x-image-process=image/resize,m_fixed,w_180,h_180&k=1785132997149421697","ASE Annual Conference:Top 10 questions people ask us\nJulian Clarke\nSpring 2020\nWelcome\nCopyright © AQA and its licensors. All rights reserved.\n2\nThis meeting will be recorded\nCopyright © AQA and its licensors. All rights reserved.\nExam boards have an Ofqual requirement to record event audio.\nRecordings are kept for the lifetime of the specification and not shared as an accompaniment to session resources.\nThe recording will begin now.\n3\nOutline of the session\nCopyright © AQA and its licensors. All rights reserved.\nWhen people contact us\nHow people can reach us\nWho we are contacted by\nWhat people ask us\nThe top 10 queries we receive\nHow you can find answers when the office is closed\n4\nWhen do people contact us?\nPeaks with mock exams and the exam series\nCan see the Christmas and Summer school holidays\n5\nCopyright © AQA and its licensors. All rights reserved.\nHow people reach us\nBy email at gcsescience@aqa.org.uk or alevelscience@aqa.org.uk\nBy telephone on 01483 477 756\nBy post to any of the offices on our website\nWe are on Twitter\n6\nCopyright © AQA and its licensors. All rights reserved.\nSocial media\nWe monitor traffic, especially during exam season:\n7\nCopyright © AQA and its licensors. All rights reserved.\nSocial media – student perceptions\n8\nCopyright © AQA and its licensors. All rights reserved.\nQuery word cloud\n9\nCopyright © AQA and its licensors. All rights reserved.\nWho contacts us?\nQueries about our specifications and assessments in 2018-19:\nMost queries received are from teachers, but 10% are from students.\n10\nCopyright © AQA and its licensors. All rights reserved.\nWhat do students ask us?\nMost questions are about A-level.\nQuestions about whether X answer would receive credit.\nQueries about electrospray and the A-level Chemistry specification were popular last year.\nSometimes questions are clearly about homework!\nOthers ask for help explaining our UK qualifications to overseas universities.\n11\nCopyright © AQA and its licensors. All rights reserved.\nWhat categories of query do we receive?\nMost questions are about the specification content and our assessments.\n‘Practicals’ is the next most common.\n12\nCopyright © AQA and its licensors. All rights reserved.\nTop 10 questions\nCopyright © AQA and its licensors. All rights reserved.\n13\nQuestion 1\nAnswer X isn’t on the mark scheme, would it get the mark?\nMark schemes show typical answers we might expect.\nWe will accept words that mean the same as those in the mark scheme, except where we underline the term – that specific word must be used for the mark.\n14\nCopyright © AQA and its licensors. All rights reserved.\nQuestion 1\nAnswer X isn’t on the mark scheme, would it get the mark?\nOur examiners are subject experts and will look to credit correct science that answers the question, even if it is beyond the level of the course.\nThe front of each mark scheme has guidance to examiners, which covers most of the common questions about marking.\n15\nCopyright © AQA and its licensors. All rights reserved.\nQuestion 2\nGCSE Required Practicals – do I have to do the method in the practical handbook?\nNo. These are example methods intended to cover the investigations and the apparatus and techniques of the specification.\nYou can use any method you wish that covers the apparatus and techniques.\nStudents can practise the techniques outside of the required practicals, to help build their confidence.\n16\nCopyright © AQA and its licensors. All rights reserved.\nQuestion 3\nGCSE Required Practicals – can I use a demo or show a video?\nScience is a practical subject!\n15% of the marks are on the practicals, so those who don’t do them will be at a disadvantage.\nStudents should, therefore, be experiencing the practicals themselves.\n17\nCopyright © AQA and its licensors. All rights reserved.\nQuestion 3\nGCSE Required Practicals – can I use a demo or show a video?\nThe head of centre must sign a declaration that students have completed the required practical activities in the specification.\nVideos often don’t embed wo","cbCaiiRqLXcYsXCc","https://ap.wps.com/l/cbCaiiRqLXcYsXCc","pptx",3378259,43,"English","# Welcome\n## Outline of the session\n# When people contact us\n## How people reach us\n## Social media monitoring\n## Student perceptions\n# Who contacts us and what they ask\n## Categories of query\n# Top 10 questions","[{\"question\":\"When do people contact AQA most often?\",\"answer\":\"Contact activity peaks around mock exams and the exam series, with additional signals around the Christmas and Summer school holidays.\"},{\"question\":\"How can students or teachers reach AQA?\",\"answer\":\"They can contact AQA by email, telephone, post to offices listed on the website, and via Twitter, with traffic monitored especially during exam season.\"},{\"question\":\"If an answer is not on the mark scheme, will credit be given?\",\"answer\":\"AQA states that mark schemes show typical answers, and examiners will look to credit correct science that answers the question, while requiring specific underlined terms to be used for the mark.\"}]","ASE Annual Conference - Top 10 questions people ask us - Session overview | PPTX",1792462213,108]