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WORLD MARKETS HIGH-PERFORMANCE SPECIALTY BUILDING  \nPRODUCTS  \nFAMILY-OWNED  \nBUSINESS  \nARDEX Production Facility  \nStockton, CA  \nVISION  \nOur vision is to be one of the world’s leading solution and service providers of innovative building systems.  \nPERFORMANCE  \nARDEX delivers time-tested solutions for the most complex installation problems. We strive for market leadership in defined markets worldwide. ARDEX Americas, serving the US, Canada and Latin America, stands for German Engineering made in North America.  \nSYSTEM SOLUTIONS  \nAs an experienced industry partner, we are committed to providing the highest quality materials designed with the installer in mind. We derive our inspiration from you, our customers.  \nARDEX AMERICAS  \nHEADQUARTERS  \nAliquippa, Pennsylvania, USA  \n71  \nSUBSIDIARIES  \n\n| 3,900 +\u003Cbr>EMPLOYEES |\n| --- |\n| 50 +\u003Cbr>COUNTRIES |\n| 18 +\u003Cbr>MAJOR BRANDS |\n\nARDEX GROUP  \nHEADQUARTERS Witten, Germany  \nTABLE OF CONTENTS  \nSystemOneTM Warranty ............................................................................................................................................ 3  \nSubstrate Preparation ............................................................................................................................................. 4  \nWaterproofing and Crack Isolation Systems .............................................................................................................. 5  \nUncoupling, In-Floor Heating  \nand Sound Deadening Systems ............................................................................................................................... 6  \nMortars and Adhesives .......................................................................................................................................... 7-8  \nGrouts, Caulks and Sealants.................................................................................................................................... 9  \nTLTTM Shower Systems, Exterior Tile & Stone Systems, Veneer Stone Installation Systems and DTA Tools...................................................................................................... 10  \nAt the end of the day, you take pride in a job well done. Building your legacy, one project at a time. Every install you complete is a tribute to both your skill and work ethic. At ARDEX we honor the craftsmanship you put into every job and recognize your commitment to projects that stand the test of decades. ARDEX has your back with exceptional products, along with training, support and warranties that will let you sleep a little easier.  \nSystemOneTM Tile & Stone Warranty  \n\n| ARDEX delivers complete, single source tile & stone installation systems designed with the installer in mind. With complete system solutions from substrate prep up through the grout for virtually any installation project, all backed by the industry best single source SystemOne™ warranty! |  |  |  |\n| --- | --- | --- | --- |\n| | 25-Year | 10-Year | 5-Year |\n| SUBSTRATE PREPARATION | ARDEX Liquid BackerBoard® ARDEX AM 100TM\u003Cbr>ARDEX A 38TM\u003Cbr>ARDEX A 38TM MIX | ARDEX TL 1400TM\u003Cbr>ARDEX TL 2000TM | ARDEX TL 1000TM |\n| WATERPROOFING | ARDEX 8+9TM\u003Cbr>ARDEX UI 740TM FLEXBONE® ARDEX TLTTM 716\u003Cbr>ARDEX TLTTM 717 | ARDEX S 1-KTM |  |\n| CRACK ISOLATION | ARDEX 8+9TM | ARDEX S 1-KTM |  |\n| SOUND DEADENING | ARDEX DS 70TM |  |  |\n| UNCOUPLING SYSTEMS | ARDEX UI 740TM FLEXBONE® |  |  |\n| MORTARS AND ADHESIVES | ARDEX X 77TM MICROTEC®\u003Cbr>ARDEX X 78TM MICROTEC®\u003Cbr>ARDEX X 65TM Lite\u003Cbr>ARDEX X 90 OUTDOORTM ARDEX X 32TM MICROTEC®\u003Cbr>ARDEX S 28TM MICROTEC®\u003Cbr>ARDEX N 23TM MICROTEC®\u003Cbr>ARDEX S 48TM | ARDEX X 5TM\u003Cbr>ARDEX X 7 RTM | ARDEX X 4TM\u003Cbr>ARDEX X 3 PLUSTM\u003Cbr>ARDEX X 3TM\u003Cbr>ARDEX D 14TM |\n| GROUTS | ARDEX FLTM\u003Cbr>ARDEX FG-CTM\u003Cbr>ARDEX WATM\u003Cbr>ARDEX DG 1TM | ARDEX FHTM |  |\n| *If priming is required the appropriate ARDEX p","cbCaijg6FIrelNu8","https://ap.wps.com/l/cbCaijg6FIrelNu8","pdf",1065677,12,"English","# SystemOneTM Warranty\n## Substrate Preparation\n## Waterproofing and Crack Isolation Systems\n## Uncoupling, In-Floor Heating and Sound Deadening Systems\n## Mortars and Adhesives\n## Grouts, Caulks and Sealants\n## TLTTM Shower Systems and Related Tile & Stone Systems","[{\"question\":\"What does the SystemOneTM Tile \\u0026 Stone warranty cover?\",\"answer\":\"It covers complete, single-source tile and stone installation systems from substrate preparation through grout, including related components used in the system approach.\"},{\"question\":\"What are the warranty eligibility limits for the SystemOneTM program?\",\"answer\":\"Eligible products are limited to interior, non-submerged applications and installations of 5,000 sq. ft. or less.\"},{\"question\":\"Why is substrate preparation emphasized for large and super format tile?\",\"answer\":\"A smooth, flat surface and proper substrate preparation are described as more critical than ever to support demanding tile installation outcomes.\"}]","ARDEX Tile & Stone System Solutions - SystemOneTM Tile & Stone Warranty | PDF"]