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The manual addresses noise by-laws, advises contacting the Strata Manager for excessive noise, and warns first-time residents about potential hazards such as roller doors and high-wind balcony conditions. 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| --- | --- |\n| 2.0 | BUILDING MANAGEMENT | 6 |\n| 2.1 | Owners Corporation Details | 6 |\n| 2.2 | Building Manager Details | 6 |\n| 2.3 | Emergency Contact details | 7 |\n| 2.4 | Owners Corporation Rules and Guidelines | 7 |\n| 2.4.1 | Moving in and out Policy | 7 |\n| 2.4.2 | Utilities connections | 7 |\n| 2.4.3 | Forms to complete | 8 |\n| 2.4.4 | Window furnishings | 9 |\n| 2.5 | Waring systems and information | 9 |\n| 2.5.1 | Cleaning and Maintenance | 9 |\n| 2.5.2 | Balcony and Terrace Furniture | 9 |\n| 2.5.3 | Smoking | 10 |\n| 2.5.4 | Fire and Evacuation Procedures | 10 |\n| 2.5.5 | Fire Alarm / Sprinkler System | 10 |\n| 2.5.6 | Smoke Detectors | 10 |\n| 2.5.7 | Thermal Detectors | 11 |\n| 2.5.8 | Hose Reels / Fire Extinguishers / Fire Hydrants / Fire Escape Doors | 11 |\n| 3.0 | BUILDING FEATURES AND OPERATION | 12 |\n| 3.1 | Pedestrian Access | 12 |\n| 3.2 | car park remote and car lift operation | 12 |\n| 3.2.1 | In summary | 12 |\n| 3.2.2 | Calling the car lit at entry level (Lower Ground Level) | 12 |\n| 3.2.3 | Exiting the car park | 12 |\n| 3.2.4 | Remote control unit | 12 |\n| 3.3 | Parking | 13 |\n| 3.4 | passenger lift operation | 13 |\n| 3.4.1 | In summary | 13 |\n| 3.4.2 | Calling the lift at entry level (Ground Level) | 13 |\n| 3.4.3 | Visitor access | 13 |\n| 3.5 | Security System – Fobs, Cards and Keys | 13 |\n| 3.6 | Storage Cages | 13 |\n| 3.7 | Bike Racks | 13 |\n\n\n| 3.8 | External Areas | 14 |\n| --- | --- | --- |\n| 3.9 | Garbage Disposal | 14 |\n| 3.10 | Building and Common Contents Insurance | 14 |\n| 4.0 | COMMON AREAS AND AMENITIES | 14 |\n| 4.1 | Overview | 14 |\n| 4.2 | Sky Deck – Level 31 | 14 |\n| 4.3 | Spa Operation | 15 |\n| 4.4 | Reporting Common Area Maintenance Items | 15 |\n| 5.0 | APARTMENT SYSTEMS | 16 |\n| 5.1 | Intercom System | 16 |\n| 5.2 | Water cooled packaged air conditioning and heat exchange units | 16 |\n| 5.3 | Exhaust Fan System | 16 |\n| 5.4 | SWITCHBOARD (Electrical) | 16 |\n| 6.0 | KITCHEN APPLIANCES | 17 |\n| 6.1 | Oven | 17 |\n| 6.2 | Convection Microwave | 17 |\n| 6.3 | Cook Top (ELECTRIC) | 18 |\n| 6.4 | Cook Top (ELECTRIC) | 18 |\n| 6.5 | Range Hood | 18 |\n| 6.6 | Dishwasher | 19 |\n| 6.7 | Dishwasher | 19 |\n| 7.0 | FITTINGS AND FIXTURES | 19 |\n| 7.1 | Light Fittings | 19 |\n| 7.2 | Plumbing Fittings and Systems | 19 |\n| 7.3 | Laundries | 20 |\n| 7.4 | Carpet | 20 |\n| 7.5 | Painted Surfaces | 21 |\n| 7.6 | Inter-tenancy Walls: | 21 |\n| 7.7 | Kitchen and Bathroom Joinery | 22 |\n| 7.8 | Bedroom Wardrobes | 22 |\n| 7.9 | Reconstituted Stone Bench tops | 23 |\n| 7.10 | Splashbacks | 23 |\n| 7.11 | Shower Screens and Mirrors | 24 |\n| 7.12 | Tiled Surfaces | 24 |\n| 7.13 | Hardware | 25 |\n\n7.14 TV Connections 25  \n7.15 Data Connections 25  \n8.0 WINDOWS AND BALCONIES 26  \n8.1 Windows and Aluminium Window Frames 26  \n8.2 Balconies and Terraces 26  \n8.3 Condensation in Apartments 26  \n8.4 Drainage System 27  \n9.0 MISCELLANEOUS 27  \n9.1 Overhead Cabinetry Rod 27  \n10.0 APARTMENT FAULT RESOLUTION 27  \n10.1 What to do if I have a fault? 27  \n10.2 Appliance Fault? 27  \n10.3 Other Fault. 28  \n10.4 Fault Rectification Process 28  \n10.5 Issue Notification Process for apartments 29  \nAPPENDIX A: FINISHES, FIXTURES AND FITTINGS SCHEDULE 30  \nAPPENDIX B: LIGHTING SPECIFICATIONS AND CONTROL 33  \nAPPENDIX C: OPERATION, MAINTENANCE AND WARRANTIES 34  \nAPPENDIX D: OWNERS CORPORATION RULES 36  \nAPPENDIX E: FIRE SERVICES AND EMERGENCY EVACUATION PROCEDURES 37  \nSYMBOLS:  \n􀀉  \n􀀣  \n1.0  \nRefers you to additional information in the Owners pack / Operating Instructions Provides tips on care and maintenance tasks to maintain your apartment  \nINTRODUCTION  \nWelcome to your new apartment at Swanston Square designed by ARM. Swanston Square apartments are a 31 storeys , 536 apartment complex. The apartments have been designed to maximise natural light whilst maintaining function and aesthetic appeal.  \nThe purpose of this Operations and Maintenance Manual is ","cbCaiodnxFLeUtLG","https://ap.wps.com/l/cbCaiodnxFLeUtLG","pdf",2473504,92,"English","# 1.0 INTRODUCTION\n# 2.0 BUILDING MANAGEMENT\n## 2.4.1 Moving in and out Policy\n## 2.4.2 Utilities connections\n## 2.4.3 Forms to complete\n## 2.4.4 Window furnishings\n## 2.5.4 Fire and Evacuation Procedures\n## 2.5.5 Fire Alarm / Sprinkler System\n## 2.5.6 Smoke Detectors\n## 2.5.8 Hose Reels / Fire Extinguishers / Fire Hydrants / Fire Escape Doors\n# 3.0 BUILDING FEATURES AND OPERATION\n## 3.2 Car park remote and car lift operation\n## 3.4 Passenger lift operation\n## 3.5 Security System – Fobs, Cards and Keys\n## 3.8 External Areas\n## 3.9 Garbage Disposal\n# 4.0 COMMON AREAS AND AMENITIES\n# 5.0 APARTMENT SYSTEMS\n# 6.0 KITCHEN APPLIANCES\n# 7.0 FITTINGS AND FIXTURES\n# 8.0 WINDOWS AND BALCONIES\n# 9.0 MISCELLANEOUS\n# 10.0 APARTMENT FAULT RESOLUTION","[{\"question\":\"What is the purpose of the Swanston Square Operations and Maintenance Manual?\",\"answer\":\"It provides residents with information about the apartment and building so the transition to living at Swanston Square is smooth. 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