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facilities and services.Match each descriptionwith the correct name.  \n1.The       helps people who cannot walk by themselves.  \n2.Many hotels offer          to guests with vehicles.  \n3.       is important so that guests can go online.  \n4.The              takes guests from the airport to the hotel for a low price.  \na Wi-Fi access  \n◎ hotel shuttle bus  \nD free parking  \nCwheelchair ramp  \n## Vocabulary\n\nMatch each description with the correct vocabulary word.  \n### 1.a person with a condition that limits their movement\n\n● a.run  \n● b.disabled  \n2.to think about  \n3.a fee for transportation,such as a bus or taxi  \n● C.access  \n● d.fare  \n### 4.to operate;to be open or in operation\n\n● e.consider  \n### 5.entry;admission\n\nListen to the sentences and choose the most likely response.  \n### 1.      a I'd like to make a reservation.\n\n◎Yes,he's helping me.⑥She parked the car there.⑥You should take the bus.  \n2.      @We have a large parking lot  \n3.   @No,we aren't there yet.  \nFront Desk AgentThank you for calling the Royal Hotel.'How may I help you?GuestGood morning.I'm considering making a reservation at your hotel,but I needsome information about your facilities first.Front Desk AgentSure.²Whicn facilities would you like to know about?GuestWhat kind of wheelchair access does yourhotel have?Front Desk Agent³We have wheelchair ramps at every entrance,and ourrooms with wheelchair access are on the first floor.GuestThat sounds perfect.What about parking?Front Desk AgentOur hotel has three handicapped parking spots nearthe front door.Our airport shuttle buses arewheelchair accessible as well.GuestThank you for the information.I'll callback later tomake a reservation.  \n①How may I help you?How may I be of service?Can/May I help you?What may I do for you?  \n②Which facilities would you like to know about?  \nWhat would you like to know about our services?What information are you looking for?Is there something specific you would like to know?  \ngrand hotel  \n③We have wheelchair ramps at every entrance.All entrances are accessible by wheelchair.We provide airport shuttle service.The hotel offers 24-hour room service.  \nresort hotel  \nchain hotel  \n## Basic Drills\n\nMatch each sentence with the most likely response.  \n### 1.What about parking?\n\n·a. We have wheelchair ramps at every entrance.  \n### 2. What kind of wheelchair access does●your hotel have?\n\n●b. Which facilities would you like to knowabout?  \n### 3. I need some information about your ·facilities first.\n\n·c. Our hotel has three handicapped parkingspots near the front door.  \nB Put the following phrases in the correct order.  \n1.may/I/ help/how /you  \n2. like to/would/which facilities /you/know about  \n3.have /wheelchair ramps/every entrance/we/at  \n## Buildup Activities\n\nListen to the dialogue and complete the sentences. Then choose the correct answers to thefollowing questions.  \nFront Desk Agent Thank you for calling the Royal Hotel. What can @     you withtoday?GuestGood afternoon. I′m thinking about staying at your hotel. But I need to knowabout the b      there first.Front Desk AgentOf course. I understand. What would you like to know?GuestDoes your hotel have assistance for C      ?Front Desk AgentYes, we do. We have signs posted in Braille everywhere. And some rooms areespecially d      for the blind.GuestThat sounds excellent. How about the e     ?Front Desk AgentAll of the buttons in our elevators have Braille written on them. We are verypopular with visually impaired guests. We take f      of them.GuestThank you for the information. I'll contact you later to make a reservation.  \n### 1.What does the caller ask about?\n\na Facilities for the blind.Facilities for the elderly.  \nD Facilities for the deaf.@Facilities for the disabled.  \n### 2. Where does the front desk agent say there are signs in Braille?\n\na At the front desk.At the concierge's desk.  \n◎In the elevators.dOn the hotel's sig","cbCaieonETxhAGdn","https://ap.wps.com/l/cbCaieonETxhAGdn","pdf",1897095,"English","# Warm-up\n# Vocabulary\n# Basic Drills\n# Buildup Activities","[{\"question\":\"What facilities are mentioned for wheelchair access?\",\"answer\":\"Guests are told that there are wheelchair ramps at every entrance and rooms with wheelchair access are on the first floor.\"},{\"question\":\"How does the hotel provide information for guests who are blind?\",\"answer\":\"Signs are posted in Braille everywhere, some rooms are especially designed for the blind, and elevator buttons have Braille written on them.\"},{\"question\":\"What transportation options are recommended from the airport?\",\"answer\":\"The front desk suggests the airport shuttle bus first, but if the shuttle cannot be taken, a city bus or a taxi is offered with estimated costs and travel times.\"}]","Answering Questions About Hotels - Hotel Facilities, Services, and Transportation | PDF",1790830736]