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The CEO and Board Chair outline a mission-centered approach to belonging through education opportunities, support for people, jobs and small businesses, and measuring what matters to wellbeing. The report highlights persistent education inequities, employment disruptions for vulnerable groups, and the need for social protection, training, and new sector development. It also recognizes staff, volunteers, and funders’ commitment.",{"@graph":69,"@context":123},[70,84,106],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/annual-report-2021-2022-diversecity-community-resources-society-message-from-the-ceo-board-chair/158375/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/annual-report-2021-2022-diversecity-community-resources-society-message-from-the-ceo-board-chair/158375.png","ImageObject",300,407,{"name":92,"@type":93},"Asher","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-17","2026-08-29",true,{"@type":102,"interactionType":103,"userInteractionCount":105},"InteractionCounter",{"@type":104},"ViewAction",14,{"@type":107,"mainEntity":108},"FAQPage",[109,115,119],{"name":110,"@type":111,"acceptedAnswer":112},"How does the report describe the ongoing impact of COVID-19 in 2021–2022?","Question",{"text":113,"@type":114},"It states that the crisis continues to affect health, jobs, education, financial security, social relations, and trust, while also highlighting equity challenges that predate the pandemic.","Answer",{"name":116,"@type":111,"acceptedAnswer":117},"What three recovery priorities does the CEO and Board Chair emphasize?",{"text":118,"@type":114},"They emphasize strengthening educational opportunities, supporting people, jobs and small businesses, and measuring what matters in people’s lives.",{"name":120,"@type":111,"acceptedAnswer":121},"Why does the report argue that education equity is essential?",{"text":122,"@type":114},"It explains that education access and outcomes are shaped by gender, socio-economic status, family background, and geography, and that equity benefits individuals and society by supporting strong economies and resilient communities.","https://schema.org",{"og:url":83,"og:type":125,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":127,"canonical":83},"index,follow",{"doc_id":129,"site_id":62},158375,1788001516,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":92,"user_avatar":134,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":105,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":140,"language":141,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":142,"faqs":143,"seo_title":144,"seo_description":67,"update_tm":130,"read_time":145,"preview_page_count":4},687197207639,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","Annual Report 2021–2022  \nCONTENTS  \n3 Message from the CEO & Board Chair  \n4 Mission, Values & Strategic Objectives; Board of Directors & Executive Team  \n5 Highlights of 2021–2022  \n6 Settlement & Integration Program  \n8 Early Years Services  \n10 Youth Services  \n12 Seniors Services  \n14 Community Connections & Volunteer Programs  \n16 Refugee & Specialized Programs  \n18 Employment Programs  \n21 DIVERSEcity Skills Training Centre  \n22 Language & Literacy Programs  \n24 Mental Health & Substance Use Services  \n25 Violence Prevention Services  \n26 DIVERSEcity Interpretation & Translation Services  \n27 Funding Overview  \n[2](2 | DIVERSEcity Community Resources Society | dcrs.ca)[ | DIVERSEcity Community Resources Society | dcrs.ca](2 | DIVERSEcity Community Resources Society | dcrs.ca)  \nMESSAGE FROM THE CEO & BOARD CHAIR  \nThe crisis unleashed by COVID-19  \nis still affecting every aspect of our lives, from health, jobs and education, to financial security, social relations and trust. It has also put a spotlight on equity challenges that existed well before the pandemic.  \nAs a community-serving organization, we must prepare for an inclusive and transformative recovery together, one that puts people’s wellbeing at the centre. We can do this in three ways:  \n• Strengthening educational opportunities  \n• Supporting people, jobs and small businesses  \n• Measuring what matters in people’s lives  \nEquity in education  \nEducation inequalities persist, with gender, socio-economic status, family background or geography still shaping our access to learning, whether or not we succeed in school, and the choices we’ll make as part of the education and jobs we pursue.  \nEquity in education benefits not just individuals but all of us together, helping us to realize strong economies and resilient societies. We cannot build a robust, sustainable recovery without it.  \nPeople, jobs and business  \nThe COVID-19 crisis led to a fallin employment and millions  \nof jobs and businesses in once secure sectors, such as tourism, hospitality, retail and construction, have been hard hit.  \nSMEs account for the majority of firms and jobs in Canada, particularly in these sectors. Many continue to struggle, as are their employees, often young people, women and racialized low-income workers. Many have experienced work disruption such as furloughs, job losses, leaves and resignations.  \nThe human impact is clear: with a rising inflationary environment, conditions have been particularly tough for households with young people and children. People are concerned about their household’s overall wellbeing and about having the skills to secure a well-paid, stable job in the coming decade.  \nWe need to provide adequate social protection to all people, as well as the necessary training for them to find work in new sectors as the recovery unfolds. We need to support viable firms and help industries develop new sectorsand jobs.  \nWhat matters to people  \nToday’s reality has amplified our need for new ways to measure inclusiveness and wellbeing.  \nTraditional growth indicators based on what countries produce and what they spend too often do not capture what matters most in people’s lives, like the quality of their workplaces and jobs, how  \nNeelam Sahota Chief Executive Officer  \nUpkar Singh Tatlay  \nChair  \nhealthy the environment is, or their trust in government and their fellow citizens.  \nNew measurements are important for economic performance, too, as widening inequalities can undermine growth. We need to put people’swellbeing at the top of the agenda and to listen to what people tell us about what matters most to them. It is crucial to monitor how well we are doing in reducing poverty, bridging social divides and building a recovery that includes everyone.  \nWe would like to thank our incredible staff, volunteers and Board of Directors for their unified commitment to this new path forward. To our funders, we thankyou for entrusting us to deliver results that centre a","cbCaio95OCvUcVtZ","https://ap.wps.com/l/cbCaio95OCvUcVtZ","pdf",2953843,28,"English","# Contents\n## Message from the CEO & Board Chair\n## Mission, Values & Strategic Objectives\n## Highlights of 2021–2022\n## Settlement & Integration Program\n## Early Years Services\n## Youth Services\n## Seniors Services\n## Community Connections & Volunteer Programs\n## Refugee & Specialized Programs\n## Employment Programs\n## DIVERSEcity Skills Training Centre\n## Language & Literacy Programs\n## Mental Health & Substance Use Services\n## Violence Prevention Services\n## DIVERSEcity Interpretation & Translation Services\n## Funding Overview","[{\"question\":\"How does the report describe the ongoing impact of COVID-19 in 2021–2022?\",\"answer\":\"It states that the crisis continues to affect health, jobs, education, financial security, social relations, and trust, while also highlighting equity challenges that predate the pandemic.\"},{\"question\":\"What three recovery priorities does the CEO and Board Chair emphasize?\",\"answer\":\"They emphasize strengthening educational opportunities, supporting people, jobs and small businesses, and measuring what matters in people’s lives.\"},{\"question\":\"Why does the report argue that education equity is essential?\",\"answer\":\"It explains that education access and outcomes are shaped by gender, socio-economic status, family background, and geography, and that equity benefits individuals and society by supporting strong economies and resilient communities.\"}]","Annual Report 2021-2022 - DIVERSEcity Community Resources Society - Message from the CEO & Board Chair | PDF",71]