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The evidence must be supported by verifiable documents, facts, or records through analysis, observation, measurement, or other research means.","Answer",{"name":65,"@type":60,"acceptedAnswer":66},"How does a false claim differ from an inaccurate claim?",{"text":67,"@type":63},"A false claim is not the same as an inaccurate claim that involves using the wrong FSC claim for products eligible to be sold as FSC certified. The Advice Note focuses on false claims, while inaccurate claims are not covered in the same way.",{"name":69,"@type":60,"acceptedAnswer":70},"When does the Advice Note address deliberate versus negligent false claims?",{"text":71,"@type":63},"Negligent false claims are treated as linked to a root cause, where multiple incidents may count as one false claim event for this Advice Note; three or more incidents in any 5-year period trigger provisions. Deliberate false claims apply when the claim is made with knowledge and awareness of the consequences, and the Advice Note becomes applicable once identified.","https://schema.org",{"og:url":32,"og:type":74,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":76,"canonical":32},"index,follow",{"doc_id":78,"site_id":7},500043,1791518811,{"code":4,"msg":81,"data":82},"success",[83,87,91,94,99,104,109,114,119,122,126],{"id":22,"doc_module":4,"doc_module_name":25,"category_name":84,"show_sort_weight":85,"slug":86},"Story & Novel",90,"story-novel",{"id":26,"doc_module":4,"doc_module_name":25,"category_name":88,"show_sort_weight":89,"slug":90},"Literature",80,"literature",{"id":33,"doc_module":4,"doc_module_name":25,"category_name":29,"show_sort_weight":92,"slug":93},70,"exam",{"id":95,"doc_module":4,"doc_module_name":25,"category_name":96,"show_sort_weight":97,"slug":98},5,"Comic",60,"comic",{"id":100,"doc_module":4,"doc_module_name":25,"category_name":101,"show_sort_weight":102,"slug":103},6,"Technology",50,"technology",{"id":105,"doc_module":4,"doc_module_name":25,"category_name":106,"show_sort_weight":107,"slug":108},7,"Healthcare",40,"healthcare",{"id":110,"doc_module":4,"doc_module_name":25,"category_name":111,"show_sort_weight":112,"slug":113},8,"Research & Report",30,"research-report",{"id":115,"doc_module":4,"doc_module_name":25,"category_name":116,"show_sort_weight":117,"slug":118},9,"Religion & Spirituality",20,"religion-spirituality",{"id":117,"doc_module":4,"doc_module_name":25,"category_name":120,"show_sort_weight":117,"slug":121},"World Cup","world-cup",{"id":123,"doc_module":4,"doc_module_name":25,"category_name":124,"show_sort_weight":123,"slug":125},10,"Lifestyle","lifestyle",{"id":127,"doc_module":4,"doc_module_name":25,"category_name":128,"show_sort_weight":95,"slug":129},19,"General","general",{"code":4,"msg":81,"data":131},{"doc_id":78,"user_id":132,"nickname":42,"user_avatar":133,"doc_module":4,"category_id":33,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":30,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":105,"language":139,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":12,"update_tm":143,"read_time":144},1374404737137,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","Questions and Answers (Q&A)  \nADVICE-40-004-18 Addressing deliberate false claims  \nIntroduction  \nThe ADVICE-40-004-18 Addressing deliberate false claims was published on 06 April 2020. The Advice Note applies to certification bodies and certificate holders and specifies the actions that shall be taken when false claims are identified. In addition, it provides measures for certificate holders to ensure that they do not inadvertently enter into a business relationship with a blocked organization when they outsource services or when Central Offices want to add a new group member or a participating site.  \nThis guidance document has been developed to help with the effective implementation of the Advice Note. It provides a range of clarificatory answers to questions that were raised by different stakeholders since the publication of the Advice Note.  \nThis document is meant to be a ‘living’ document and will be periodically updated with new questions and queries from stakeholders , as applicable. In case you have any additional questions, queries, or clarification requests regarding the implementation of this Advice Note, please reach out to [us at](us at chainofcustody@fsc.org)[ ](us at chainofcustody@fsc.org)[chainofcustody@fsc.org](us at chainofcustody@fsc.org).  \n1. Is “Clear and convincing” evidence a new term for FSC?  \nNo, it is not a new term for FSC and has been used in various contexts such as the FSC Policy for Association. The term has been further defined for specific use in this Advice Note as “Evidence available to the certification body, ASI and/or FSC that supports a conclusion that a fact is substantially more probable to be true than not. In other words, there must be a firm conviction or belief that the organization deliberately made false claims. Clear and convincing evidence shall be supported by documents, facts, other information or records, either quantitative or qualitative, that can be verified through analysis, observation, measurement, and other means of research”.  \nGraphic 1. Standards of certainty on a probability scale  \nThis term has been used by FSC in order to ensure that facts have being substantiated before making any decision that affects an FSC certificate holder.  \n2. Why does the Advice Note refer to false claims since Clause 1.6 from FSC-STD-40-  \n004 already deals with non-conforming products?  \nThe clause 1.6 on non-conforming products does not address intent nor cases of repeated negligence (i.e. , why the false claim took place) but only specifies the activities to be undertaken by the organization in case non-conforming products are detected after they have been delivered. The Advice Note on false claims sets out to address the root cause of false claims when they are discovered.  \nFSC-STD-40-004  \nClause 1.6  \nADVICE-40-004-18  \n\n| Scope | Non-conforming products | Deliberate and/or multiple negligent false claims |\n| --- | --- | --- |\n| Goal | Prevent further distribution of non-conforming products | Protect FSC integrity |\n| Authorized entity to act incase of non-conformance | CB | FSC/ASI |\n| Frequency of checks by authorized entity | Usually once per year via annual audit | Anytime |\n| Consequence | Major or minor nonconformity | Blocking of certificate and penalty |\n\n3. How is a false claim different from an inaccurate claim?  \nA false claim is quite different from an inaccurate claim, which occurs when a product that is eligible to be sold as FSC certified is sold with the wrong FSC claim. Inaccurate claims are not covered by the Advice Note.  \nWhile mistakes with eligible products would fall into the category of inaccurate claims (addressed in FSC-STD-40-004), the Advice Note allows FSC to take more forceful action to protect the integrity of the FSC scheme and certificate holders from wrongly labeling or selling ineligible products as FSC certified.  \n4. Why does the Advice Note address both deliberate and negligent false claims?  \nBoth deliberate and negligent false claims","cbCaipt3z9CozsZj","https://ap.wps.com/l/cbCaipt3z9CozsZj","pdf",313597,"English","# Introduction\n## Clarifications on evidence and intent\n## False claims vs inaccurate claims\n## Deliberate vs negligent false claims\n## Handling false claims received from other certificate holders\n## Applying the guidance to incidents","[{\"question\":\"What is meant by “clear and convincing” evidence in ADVICE-40-004-18?\",\"answer\":\"It refers to evidence available that supports the conclusion that a fact is substantially more probable to be true than not, including a firm conviction that the organization deliberately made false claims. The evidence must be supported by verifiable documents, facts, or records through analysis, observation, measurement, or other research means.\"},{\"question\":\"How does a false claim differ from an inaccurate claim?\",\"answer\":\"A false claim is not the same as an inaccurate claim that involves using the wrong FSC claim for products eligible to be sold as FSC certified. The Advice Note focuses on false claims, while inaccurate claims are not covered in the same way.\"},{\"question\":\"When does the Advice Note address deliberate versus negligent false claims?\",\"answer\":\"Negligent false claims are treated as linked to a root cause, where multiple incidents may count as one false claim event for this Advice Note; three or more incidents in any 5-year period trigger provisions. Deliberate false claims apply when the claim is made with knowledge and awareness of the consequences, and the Advice Note becomes applicable once identified.\"}]","ADVICE-40-004-18 Addressing deliberate false claims - Q&A | PDF",1791008255,18]