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Explains how to grant candidate access by selecting exam series, managing attached associate centres, and choosing default or centre-specific access controls. Covers issuing and delaying results releases using configured time delays, and the need to recreate candidate credentials after changes. Details contact-point configuration for candidate queries and reminders to avoid printing screenshots for university sharing.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/administering-the-candidate-results-service/645274/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/administering-the-candidate-results-service/645274.png","ImageObject",300,407,{"name":92,"@type":93},"dhado","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-24","2026-10-23",true,{"@type":102,"interactionType":103,"userInteractionCount":8},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"How can candidates get access to their results using the candidate results service?","Question",{"text":112,"@type":113},"Candidates access results directly through the Candidate Results website. You control which candidates and which exam series they can view via the Candidate Results website administration page on Cambridge International Direct.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How do you delay the release of results to specific associate centres?",{"text":117,"@type":113},"Enter a time delay in the Candidate Results delay text box(es) for the relevant centres. The delay appears in each candidate’s login instructions, and changing it later requires recreating candidate credentials to update the release time.",{"name":119,"@type":110,"acceptedAnswer":120},"Who should handle candidate queries about their results, and how is this configured?",{"text":121,"@type":113},"Set Provide contact details to ‘Centre defined’ to make the exams officer at the associate centre the single point of contact. If left as ‘Default’, you remain the point of contact, and changes require recreating candidate credentials to update contact details.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},645274,1792835125,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":8,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":81,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":39},5909893218464,"https://ap-avatar.wpscdn.com/davatar_085a072bc5b1113ac321206ff7593b45","Administering the candidate results service (Cambridge Associates)  \nOur candidate results service gives your candidates access to their results directly.  \nYou control which of your candidates have access to this service, and which exam series they can view, through the 'Candidate Results website administration' page on Cambridge International Direct (‘Direct’) .  \nYou can create login details for the candidate results website from the following times:  \n• March and June exam series – late March  \n• November exam series – early October.  \nImportant: The results displayed are for information only. Tell candidates they must not print screenshots of their results from the candidate results website to share with universities.  \nAccess the ‘candidate results website administration’ page  \n1. Log in to Direct. Go to the 'Administer Exams' dashboard and click on 'Candidate Results website'. If you cannot see this link, email [info@cambridgeinternational.org](info@cambridgeinternational.org).  \n2. Select the relevant series from the dropdown menu and click ‘Go’.  \n3. Click ‘Manage attached centres’ to access the 'Subcentre Management' screen.  \nGiving Associate Centres access  \nTo allow all your Associate Centres to set up their candidates with access to the candidate results service , tick the ‘Use defaults’ checkbox under the ‘Centre’ column. Any changes you make to the‘Candidate Results delay’, ‘Give access’ and ‘Provide Contact details’ controls will be applied to all your Associate Centres.  \nTo allow selected Associate Centres to set up their candidates with access to the candidate results service, select the centres under ‘Give access’. You can change your selection later.  \n• If you change your selection to allow a centre access to the candidate results service later, you or your Associate Centre must create the candidate credentials.  \n• If you untick the box so an Associate Centre can no longer access the candidate results service , their candidates will not be able to access the service.  \nIssuing results  \nTo delay the release of results to candidates at some or all of your Associate Centres, enter a time delay in the ‘Candidate Results delay’ text box(es) . Any delay will appear on the login instructions created for each candidate who has access to the candidate results service.  \nIf you change the time delay at a later date, you or your Associate Centre must re-create the candidate credentials to include the change in the results release time on the candidate's Confidential Examination results information.  \nContact details  \nWe do not communicate directly with candidates about the candidate results service or their results. To make your Associate Centres the single point of contact for queries from candidates, choose‘Centre defined’ from the dropdown list in the ‘Provide contact details’ column. The exams officer at that Associate Centre will now be the single point of contact for queries from their candidates.  \nIf you leave this setting as ‘Default’, you will be the single point of contact for queries from candidates relating to results. Enter contact details in the ‘Default contact details’ section at the bottom of the page.  \nIf you make amendments in the ‘Provide contact details’ column , you or your Associate Centre must recreate the candidate credentials to include this change in the contact details on the candidate's Confidential Examination results information.  \nClick ‘Save’.  \nGuidance on generating candidate credentials can be found on our ‘Administering the Candidate Results Service’ factsheet, [available on our website:](available on our website: www.cambridgeinternational.org/results)[ ](available on our website: www.cambridgeinternational.org/results)[www.cambridgeinternational.org/results](available on our website: www.cambridgeinternational.org/results)  \nAssociate Centre administration  \nTo access an Associate Centre’s PDF files, select the Associate Centre from the drop down list and click 'change S","cbCaioBzAdPePO6z","https://ap.wps.com/l/cbCaioBzAdPePO6z","pdf",297515,"English","# Candidate results service access\n## Access candidate results via Direct\n## Giving Associate Centres access\n# Issuing and releasing results\n## Issuing results and time delays\n## Recreating credentials after changes\n# Contact details and centre administration\n## Configure contact details\n## Associate Centre administration","[{\"question\":\"How can candidates get access to their results using the candidate results service?\",\"answer\":\"Candidates access results directly through the Candidate Results website. You control which candidates and which exam series they can view via the Candidate Results website administration page on Cambridge International Direct.\"},{\"question\":\"How do you delay the release of results to specific associate centres?\",\"answer\":\"Enter a time delay in the Candidate Results delay text box(es) for the relevant centres. The delay appears in each candidate’s login instructions, and changing it later requires recreating candidate credentials to update the release time.\"},{\"question\":\"Who should handle candidate queries about their results, and how is this configured?\",\"answer\":\"Set Provide contact details to ‘Centre defined’ to make the exams officer at the associate centre the single point of contact. If left as ‘Default’, you remain the point of contact, and changes require recreating candidate credentials to update contact details.\"}]","Administering the Candidate Results Service | PDF",1792727681]