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Tell candidates they must not print screenshots of their results from the candidate results website to share with universities.  \nAccess the ‘candidate results website administration’ page  \n1. Log in to Direct. Go to the 'Administer Exams' dashboard and click on 'Candidate Results website'. If you cannot see this link, email [info@cambridgeinternational.org](info@cambridgeinternational.org).  \n2. Select the relevant series from the dropdown menu and click ‘Go’.  \n3. Click ‘Manage attached centres’ to access the 'Subcentre Management' screen.  \nGiving Associate Centres access  \nTo allow all your Associate Centres to set up their candidates with access to the candidate results service , tick the ‘Use defaults’ checkbox under the ‘Centre’ column. Any changes you make to the‘Candidate Results delay’, ‘Give access’ and ‘Provide Contact details’ controls will be applied to all your Associate Centres.  \nTo allow selected Associate Centres to set up their candidates with access to the candidate results service, select the centres under ‘Give access’. You can change your selection later.  \n• If you change your selection to allow a centre access to the candidate results service later, you or your Associate Centre must create the candidate credentials.  \n• If you untick the box so an Associate Centre can no longer access the candidate results service , their candidates will not be able to access the service.  \nIssuing results  \nTo delay the release of results to candidates at some or all of your Associate Centres, enter a time delay in the ‘Candidate Results delay’ text box(es) . Any delay will appear on the login instructions created for each candidate who has access to the candidate results service.  \nIf you change the time delay at a later date, you or your Associate Centre must re-create the candidate credentials to include the change in the results release time on the candidate's Confidential Examination results information.  \nContact details  \nWe do not communicate directly with candidates about the candidate results service or their results. To make your Associate Centres the single point of contact for queries from candidates, choose‘Centre defined’ from the dropdown list in the ‘Provide contact details’ column. The exams officer at that Associate Centre will now be the single point of contact for queries from their candidates.  \nIf you leave this setting as ‘Default’, you will be the single point of contact for queries from candidates relating to results. Enter contact details in the ‘Default contact details’ section at the bottom of the page.  \nIf you make amendments in the ‘Provide contact details’ column , you or your Associate Centre must recreate the candidate credentials to include this change in the contact details on the candidate's Confidential Examination results information.  \nClick ‘Save’.  \nGuidance on generating candidate credentials can be found on our ‘Administering the Candidate Results Service’ factsheet, [available on our website:](available on our website: www.cambridgeinternational.org/results)[ ](available on our website: www.cambridgeinternational.org/results)[www.cambridgeinternational.org/results](available on our website: www.cambridgeinternational.org/results)  \nAssociate Centre administration  \nTo access an Associate Centre’s PDF files, select the Associate Centre from the drop down list and click 'change S","cbCaidnwHwjdUOvj","https://ap.wps.com/l/cbCaidnwHwjdUOvj","pdf",290391,"English","# Access the candidate results website administration page\n## Giving Associate Centres access\n## Issuing results\n## Contact details\n## Associate Centre administration","[{\"question\":\"How do you access the “Candidate Results website administration” page on Direct?\",\"answer\":\"Log in to Direct, open the “Administer Exams” dashboard, and click “Candidate Results website”. If you cannot see the link, email info@cambridgeinternational.org.\"},{\"question\":\"How can Associate Centres be given access to set up candidate access?\",\"answer\":\"Tick “Use defaults” under the “Centre” column to allow all Associate Centres, or select specific centres under “Give access” and adjust the selection later as needed.\"},{\"question\":\"What happens if you change the Candidate Results delay or contact details later?\",\"answer\":\"When you update the delay or amend “Provide contact details”, you or an Associate Centre must recreate the candidate credentials so the new release time and contact information appear on the candidates’ Confidential Examination results information.\"}]","Administering the candidate results service (Cambridge Associates) - How to grant candidate access | PDF",1792721309]