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Expanding the Role of Pharmacy Technicians  \n36 2020 Industry Outlook  \nDEAR READER ,  \nThe pathway to achieving career success is unique to each of us, though one thing we all have in common is that along our journey, we’ll be met with opportunities and challenges, choices and decisions that define who we are and help us grow.  \nWhen we started researching and writing this year’s edition of access™: an allied health industry journal, we couldn’t have imagined the challenges, choices and decisions that our industry, schools, learners, healthcare employers and workers would soon find themselves facing. We are so proud of what we have seen—even in the face of great adversity, you have persevered. Our team at NHA wants to thank you for your relentless spirit and dedication to helping your colleagues, learners and those who are suffering as a result of the pandemic . It’s amazing to see the generosity, collaboration and care that our industry has been able to provide, and it will only make us all stronger. You are making a difference, and we appreciate everything you continue to do now and in the future .  \nAs aspiring healthcare professionals work toward achieving national certification, your efforts help ensure they have foundational knowledge and skills necessary to care for others, placing them on the path toward career growth. Along that path, professionals will practice both their clinical skills and their essential soft skills, making sure patients get the care they need. They’ll gain trust from their employers, who in turn can help find special projects or new advanced-level skills they can learn . With support, mentorship, and hard work, they will eventually earn promotions, finding themselves leading others toward success .  \nLooking to the future, we can al l be advocates for these professionals . After all, when they succeed, our healthcare system becomes stronger. And, most importantly, their success results in better care and outcomes for patients .  \nIn the fourth edition of access™, we cover topics that are top of mind in our industry today—from addressing the soft skills gap to preventing EHR errors to embracing growing demands in the pharmacy—offering impactful l earning opportunities to help healthcare professionals grow in their careers . We also see this year’s issue as a way to directly help NHA certification holders . That’s why we’re pleased to include two articles that will also be available for continuing education credit.  \nAs an advocate for the frontlines of healthcare, we hope you enjoy, utilize, and share the content in this latest edition . Thank you for the role you play in helping others achieve success .  \nSINCERELY,  \nJessica Langley, MS, B. S. R.T. (R)(CT)  \nExecutive Director of Education & Advocacy  \nTrends & Data  \n10 Can Virtual Humans Help Providers Achieve Better Patient Outcomes?  \n18 Pathways Through  \nCTE Across America  \n28 Expanding the Role of Pharmacy Technicians  \n36 2020 Industry Outlook  \nVantage Point  \n2 An Absence of Essential Skills in Today’s Healthcare  \n16 From Aspiring Chef to Passionate Healthcare Professional  \n34 A Pharm Tech Journey: Finding Success in Many Settings and Roles  \n38 A Human Solution for the Complex Electronic Health Record  \nAllied Advocacy  \n46 A Portable Employment Solution for the Modern Military Family  \n50 How Apprenticeships Are Filling the Need for High-Skilled Healthcare Workers  \naccessTM 2 020 1  \nAn Absence of Essential Skills in Today’s Healthcare  \nWHAT LED TO A SOFT SKILLS GAP AND METHODS FOR IMPROVEMENT  \nBy Lisa Davila, MS, RN  \n2 VA NTAG E PO I NT  \nContinuing Education Objectives  \nAt the completion of this article, the reader will be able to:  \n• Define essential soft skills in a healthcare setting.  \n• Describe how shifts in technology and education affect soft skills in the workforce.  \n• Describe the effect that poor soft or essential skil","cbCaikPOHF8uJfXD","https://ap.wps.com/l/cbCaikPOHF8uJfXD","pdf",28436757,64,"English","# accessTM\n## DEAR READER\n## Trends & Data\n## Vantage Point\n## Allied Advocacy\n## An Absence of Essential Skills in Today’s Healthcare\n## Continuing Education Objectives\n## Essential Soft Skills for Success","[{\"question\":\"What is the focus of the issue’s content?\",\"answer\":\"The issue focuses on essential skills in healthcare, especially the soft skills gap and ways to improve soft skills for better patient care.\"},{\"question\":\"Why does the soft skills gap exist in healthcare candidates?\",\"answer\":\"The document attributes the gap to factors such as shifts in education focus, technology changes, and stress.\"},{\"question\":\"How do employers evaluate essential soft skills?\",\"answer\":\"Employers evaluate essential skills such as teamwork, communication, problem-solving, and professionalism in the hiring process to support professional success.\"}]","accessTM - An Allied Health Industry Journal - 2 Essential Skills in Today’s Healthcare | PDF",1791035471,161]