[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-639748-105":59,"doc-detail-639748-en":130},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":123,"head_meta":125,"extra_data":127,"updated_unix":129},105,"en","accessible-fact-sheet-2-developing-policies-tips-for-writing-a-policy-and-procedures-manual","Accessible Fact Sheet 2-Developing Policies - Tips for Writing a Policy and Procedures Manual","","Developing policies and procedures for a business ensures rules align with the organization’s risk tolerance, specific circumstances, and culture. Policies set out principles and views across business topics, while procedures provide clear, sequential instructions for achieving results and complying with policies. The guidance emphasizes documentation, covering reasonable circumstances, and accountability across all staff. 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While standard policies can be helpful, it’s not possible to simply implement pro-forma policies – policies must be custom-made for each business, reflecting their unique circumstances and risk appetite.  \nFor more information on risk management and determining risk tolerance, please see the CPA Australia’s risk management guide for small to medium businesses.  \nWhat are policies and procedures?  \nA policy is a statement that outlines the principles and views of the business on each topic covered. It is an overview of certain rules you should have in your business. Policies should align with business goals and plans and reflect the culture of the business. They must be flexible and easily interpreted and understood by all. In some cases, a policy may not require a supporting procedure.  \nProcedures are clear and concise instructions on how to abide by the policy. They detail the sequence of activities that are required to complete tasks and should include the “how” to achieve the necessary results.  \nKey steps:  \n• Procedures should be factual, simple to understand and succinct.  \n• They should cover all reasonable circumstances that may arise.  \n• All people within the business be required to adhere to the policies and be accountable for doing so.  \n• They must be documented. This can be done in several ways including written steps, flow charts or other diagrammatic reference and/or checklists.  \nWhy you need policies and procedures  \nPolicies allow everyone involved in your business to clearly understand the rules within your business.  \nThis could include your customers, suppliers and employees. It could also include your regulators  \nand/or accreditation bodies.  \nProcedures provide the framework for activities within the business. This framework allows responsibilities to be clearly defined so that everyone knows what they are required to do in certain circumstances.  \nPolicies and procedures provide consistency and reliability to the operations of your business. Well thought out policies and documented procedures enable efficient and effective operations-you don’t have to continually discuss what’s required when an event within the business occurs, for example who is authorised to buy stock. This will translate into more time to improve business operations, which in turn should assist in improving profitability.  \n2 | Developing policies and procedures for your business  \nTips for writing a policy and procedures manual  \nFor some larger small businesses, we suggest a policy and procedure manual. This would be a reference for all employees and others who need to refer to the numerous policies of the business. However, developing such a manual can be very time consuming.  \nHere are some suggestions to help you get started:  \nIf you have time and/or resource constraints, it is best to deal with the areas that will have the biggest impact on the business first.  \nIf you have employees, ask them to suggest policies and procedures for each of their areas of responsibilities and allow time within work hours for them  \nto write up their suggestions.  \nIf you are a member of an association, ask them if they have sample policies and  \nprocedures for your type of business.  \nComplete each policy and write the procedure each time you are working on that activity. For example, if you have a new customer, write up how you will record their details, where these will be kept, how you will set a credit limit for new customers c.  \n3 | Developing policies and procedures for your business  \nThe following is a checklist of potential policies you should consider for your business. The list is not intended to be exhaustive but a guide – you may think of other areas of importance to your business that you","cbCaigswYMXxinUe","https://ap.wps.com/l/cbCaigswYMXxinUe","pdf",751430,"English","# What are policies and procedures?\n## Policies\n## Procedures\n# Why you need policies and procedures\n# Tips for writing a policy and procedures manual\n# Checklist of potential policies by business area","[{\"question\":\"How should business policies and procedures be designed?\",\"answer\":\"Policies and procedures must match the business’s risk tolerance and be tailored to the business’s specific needs. They should reflect business goals, plans, and culture, and be flexible and easy to interpret.\"},{\"question\":\"What is the difference between a policy and a procedure?\",\"answer\":\"A policy is a statement of principles and views for topics covered, outlining the rules at a high level. A procedure provides clear, concise instructions and the sequence of activities for completing tasks and achieving results.\"},{\"question\":\"Why do businesses need documented policies and procedures?\",\"answer\":\"They help everyone understand the rules, define responsibilities, and ensure consistency and reliability in operations. Well-documented procedures reduce repeated discussions when events occur and support more efficient, effective performance.\"}]","Accessible Fact Sheet 2-Developing Policies - Tips for Writing a Policy and Procedures Manual | PDF",18]