[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-159565-105":3,"detail-sidebar-cat-0-en-105":81,"doc-detail-159565-en":130},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","acca-information-and-exam-resources-student-handbook","ACCA Information and Exam resources - Student Handbook","","Student Handbook template for ACCA learners, providing guidance on the ACCA programme at a learning provider. It includes registration and exam resource directions via the ACCA website, a section for ACCA contact information, and procedures for handling student complaints with informal and formal routes and typical response timelines. The handbook also covers practical programme logistics such as mock examinations turnaround times, attendance expectations, course enrolment, materials access, withdrawal rules, and course cancellation communication.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/document/","Document",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/document/exam/","Exam",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/document/acca-information-and-exam-resources-student-handbook/159565/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/acca-information-and-exam-resources-student-handbook/159565.png","ImageObject",300,407,{"name":42,"@type":43},"Emma Wilson","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-10-09","2026-08-29",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",8,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"Where can students find ACCA registration and exam information and study materials?","Question",{"text":63,"@type":64},"Students can access ACCA information on the ACCA website and use study materials and support such as syllabus and study guides, past papers, Examiner Reports, and other resources for each paper.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"What is the process for submitting a student complaint?",{"text":68,"@type":64},"Students are encouraged to raise concerns informally with the most appropriate staff member. If unresolved or if the issue requires a formal response, students can submit a formal complaint using the complaints form or directly with staff, and they will normally receive a response within 5 working days.",{"name":70,"@type":61,"acceptedAnswer":71},"How quickly are mock examinations graded and returned?",{"text":72,"@type":64},"All mock examinations are graded and returned within 10 working days of being submitted.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},159565,1788019725,{"code":4,"msg":82,"data":83},"success",[84,88,92,95,100,105,110,114,119,122,126],{"id":22,"doc_module":4,"doc_module_name":25,"category_name":85,"show_sort_weight":86,"slug":87},"Story & Novel",90,"story-novel",{"id":26,"doc_module":4,"doc_module_name":25,"category_name":89,"show_sort_weight":90,"slug":91},"Literature",80,"literature",{"id":33,"doc_module":4,"doc_module_name":25,"category_name":29,"show_sort_weight":93,"slug":94},70,"exam",{"id":96,"doc_module":4,"doc_module_name":25,"category_name":97,"show_sort_weight":98,"slug":99},5,"Comic",60,"comic",{"id":101,"doc_module":4,"doc_module_name":25,"category_name":102,"show_sort_weight":103,"slug":104},6,"Technology",50,"technology",{"id":106,"doc_module":4,"doc_module_name":25,"category_name":107,"show_sort_weight":108,"slug":109},7,"Healthcare",40,"healthcare",{"id":55,"doc_module":4,"doc_module_name":25,"category_name":111,"show_sort_weight":112,"slug":113},"Research & Report",30,"research-report",{"id":115,"doc_module":4,"doc_module_name":25,"category_name":116,"show_sort_weight":117,"slug":118},9,"Religion & Spirituality",20,"religion-spirituality",{"id":117,"doc_module":4,"doc_module_name":25,"category_name":120,"show_sort_weight":117,"slug":121},"World Cup","world-cup",{"id":123,"doc_module":4,"doc_module_name":25,"category_name":124,"show_sort_weight":123,"slug":125},10,"Lifestyle","lifestyle",{"id":127,"doc_module":4,"doc_module_name":25,"category_name":128,"show_sort_weight":96,"slug":129},19,"General","general",{"code":4,"msg":82,"data":131},{"doc_id":79,"user_id":132,"nickname":42,"user_avatar":133,"doc_module":4,"category_id":33,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":106,"language":139,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":12,"update_tm":80,"read_time":143},3848291630094,"https://eur-avatar.wpscdn.com/davatar_085a072bc5b1113ac321206ff7593b45","STUDENT HANDBOOK\nTEMPLATE\n\u000f\nWelcome note\nDear ACCA Students,\nThank you for choosing to study towards your ACCA qualification with [learning provider].  Whether you are new to ACCA or a returning student, we are pleased to present our courses, tutors, and study options for [20XX].\n[Enter some information here about your organisation.]\nThis handbook will provide you with the necessary information and guidance you will need for the ACCA programme at [learning provider].\nBest of luck with your studies!\n[Director/Course leader]\n\u000f\n\u0003Contents\n\u0013 TOC \\o \"1-3\" \\h \\z \\u \u0014\u0013 HYPERLINK \\l \"_Toc454530840\" \u0014ACCA Information and Exam resources\t\u0013 PAGEREF _Toc454530840 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc454530841\" \u0014ACCA Contact Information\t\u0013 PAGEREF _Toc454530841 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc454530842\" \u0014Student complaints procedure\t\u0013 PAGEREF _Toc454530842 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc454530843\" \u0014Contact details\t\u0013 PAGEREF _Toc454530843 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc454530844\" \u0014Mock examinations\t\u0013 PAGEREF _Toc454530844 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc454530845\" \u0014Details of turnaround times for mock exams.\t\u0013 PAGEREF _Toc454530845 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc454530846\" \u0014Attendance\t\u0013 PAGEREF _Toc454530846 \\h \u00146\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc454530847\" \u0014Course enrolment\t\u0013 PAGEREF _Toc454530847 \\h \u00146\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc454530848\" \u0014Course cancellation\t\u0013 PAGEREF _Toc454530848 \\h \u00146\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc454530849\" \u0014Course materials\t\u0013 PAGEREF _Toc454530849 \\h \u00146\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc454530850\" \u0014Social media groups\t\u0013 PAGEREF _Toc454530850 \\h \u00147\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc454530851\" \u0014CMS details\t\u0013 PAGEREF _Toc454530851 \\h \u00147\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc454530852\" \u0014Study centre locations\t\u0013 PAGEREF _Toc454530852 \\h \u00147\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc454530853\" \u0014Extra support\t\u0013 PAGEREF _Toc454530853 \\h \u00147\u0015\u0015\n\u0015\n\u0004\n\u000f\nACCA Information and Exam resources\nThe ACCA website contains information on the below topics which you may find useful:\nACCA Registration and minimum entry\nACCA Exams\nACCA Progression Rules\nExemptions\nPractical Experience Requirement (PER)\nEthics Module\nACCA also provide a wealth of study materials and support that we would recommend student use along with their tuition. It includes syllabus and study guides, past papers and Examiner Reports along with other helpful resources for each ACCA paper to help prepare you for your exam.\nTo access any of the above information please visit \u0013 HYPERLINK \"http://www.accaglobal.com/uk/en/student.html\" \u0014http://www.accaglobal.com/uk/en/student.html\u0015\nACCA Contact Information\nOur staff are able to advise on general queries regarding ACCA and its qualification. However, for any more in-depth queries or if you wish to contact ACCA directly please use the below contact details.\nACCA Connect\n110 Queen Street\nGlasgow\nG1 3BX\nUK\nEmail:\tinfo@accaglobal.com\nPhone: +44 (0)141 582 2000\nFax:      +44 (0)141 582 2222\nPlease note that you may wish to change the phone number if ACCA operates a toll free number for your country.\n\u000f\nStudent complaints procedure\nINFORMAL PROCEDURE\nWe want to ensure that students feel comfortable to make a complaint and we would recommend that initially concerns should be raised informally. You should raise your concern with the member of staff that is most appropriate to discuss and hopefully resolve the matter.\nFORMAL PROCEDURE\nIf you have been unable to resolve your concern informally or you feel your complaint to be of such significance that it requires a formal response, you may wish to make a formal complaint. Students may use the complaints form (this could be available online or as a hard copy) to submit a complaint and post this into the complaints box, or raise the complaint formally directly with staff. A complaint will normally be responded to within 5 working days.\nYou may wish to include information regarding the procedures for informal and formal complaints.\nContact details\nName, address and contact information for the institution for any general queries.\nInstitution\nAddress Line 1\nAddress Line 2\nTown\nTelephone number\nEmail addr","cbCailZyIqKtfFJe","https://ap.wps.com/l/cbCailZyIqKtfFJe","docx",38987,"English","# Welcome note\n# ACCA Information and Exam resources\n# ACCA Contact Information\n# Student complaints procedure\n## INFORMAL PROCEDURE\n## FORMAL PROCEDURE\n# Contact details\n# Mock examinations\n## Details of turnaround times for mock exams\n# Attendance\n# Course enrolment\n# Course cancellation\n# Course materials\n# Social media groups\n# CMS details\n# Study centre locations\n# Extra support","[{\"question\":\"Where can students find ACCA registration and exam information and study materials?\",\"answer\":\"Students can access ACCA information on the ACCA website and use study materials and support such as syllabus and study guides, past papers, Examiner Reports, and other resources for each paper.\"},{\"question\":\"What is the process for submitting a student complaint?\",\"answer\":\"Students are encouraged to raise concerns informally with the most appropriate staff member. If unresolved or if the issue requires a formal response, students can submit a formal complaint using the complaints form or directly with staff, and they will normally receive a response within 5 working days.\"},{\"question\":\"How quickly are mock examinations graded and returned?\",\"answer\":\"All mock examinations are graded and returned within 10 working days of being submitted.\"}]","ACCA Information and Exam resources - Student Handbook | DOCX",18]