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It includes both short-term fixes and long-term solutions to prevent recurring issues.","Answer",{"name":65,"@type":60,"acceptedAnswer":66},"What do the “8 disciplines” in 8D cover?",{"text":67,"@type":63},"D1 forms a problem-solving team, D2 describes the problem, D3 handles containment actions, D4 performs root cause analysis, D5 defines potential corrective actions, D6 implements corrective actions, D7 takes preventive actions, and D8 closes with review and team celebration.",{"name":69,"@type":60,"acceptedAnswer":70},"How does the 1-5-20 rule structure supplier feedback timelines?",{"text":71,"@type":63},"One day (24 hours) after receiving a complaint, the supplier defines and communicates containment actions (D1–D3). After five working days, the supplier defines and communicates root cause analysis and corrective actions (D1–D5). 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\nIntroduction............................................................................................................... 4  \n1-5-20 Rule ................................................................................................................ 5  \nD1: Formation of a problem-solving team.............................................................. 5  \nD2: Problem description .......................................................................................... 6  \n5W1H Method .................................................................................................. 6  \nD3: Containment actions ......................................................................................... 8  \nD4: Root cause analysis .......................................................................................... 9  \n1.1 Application......................................................................................... 9  \n Root cause types............................................................................... 9  \n QM-Tools for the root cause analysis: ............................................. 10  \n1.2 Procedure........................................................................................ 11  \n Identify possible causes .................................................................. 11  \n Evaluate possible causes ................................................................ 12  \n Identify the root cause ..................................................................... 13  \n Confirm root cause .......................................................................... 15  \nD5: Potential corrective action .............................................................................. 16  \nD6: Implement corrective action ........................................................................... 17  \n1.1 Implementation plan ........................................................................ 17  \n1.2 Proof of effectiveness ...................................................................... 17  \n1.3 Update standards ............................................................................ 17  \nD7: Take preventive action .................................................................................... 18  \n1.1 Update relevant documents ............................................................ 18  \n1.2 Share information ............................................................................ 18  \n Read across (Yokoten):................................................................... 18  \n Lessons learned: ............................................................................. 18  \nD8: Closure and team celebration......................................................................... 19  \nTable of figures  \nFigure 1: problem-solving pyramid......................................................................... 4  \nFigure 2: 5W1H Method ............................................................................................ 6  \nFigure 3: Procedure D3 ............................................................................................ 8  \nFigure 4: Root cause analysis ................................................................................. 9  \nFigure 5: Root cause analysis ............................................................................... 10  \nFigure 6: Ishikawa diagram.................................................................................... 11  \nFigure 7: Cause Investigation................................................................................ 12  \nFigure 8: 5 Why analysis ........................................................................................ 13  \nFigure 9: Example FTA........................................................................................... 15  \nIntroduction  \nThere are different problem-solving tools that are sh","cbCaiskXfI47VDgX","https://ap.wps.com/l/cbCaiskXfI47VDgX","pdf",737440,"English","# Introduction\n# 1-5-20 Rule\n# D1: Formation of a problem-solving team\n# D2: Problem description\n# 5W1H Method\n# D3: Containment actions\n# D4: Root cause analysis\n## 1.1 Application\n## Root cause types\n## QM-Tools for the root cause analysis\n## 1.2 Procedure\n## Identify possible causes\n## Evaluate possible causes\n## Identify the root cause\n## Confirm root cause\n# D5: Potential corrective action\n# D6: Implement corrective action\n## 1.1 Implementation plan\n## 1.2 Proof of effectiveness\n## 1.3 Update standards\n# D7: Take preventive action\n## 1.1 Update relevant documents\n## 1.2 Share information\n## Read across (Yokoten)\n## Lessons learned\n# D8: Closure and team celebration","[{\"question\":\"What is the goal of 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