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The report covers base salary patterns, responsibility-level differences, and regional pay trends across the U.S., Canada, and Europe, along with the drivers of raises and bonuses. 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It focuses on the most in-demand skills; current salaries andother compensation; training, leadership development, and certifications; and overall career satisfaction.More than 9,300 IT professionals participated, including both staff and decision-makers (self-identified,based on whether they manage employees and their level of authority). We’ve published findings brokendown by region: North America; Latin America; Europe, Middle East, and Africa (EMEA); and Asia -Pacific, as well as examined worldwide trends.  \nLOOKING BACK AT 2021  \nThis year, we were particularly interested in uncovering the state — and state of mind — of techprofessionals. As the world responded to and began recovering from unprecedented disruption,organizations everywhere felt the effects of three significant shifts:  \n•A global health crisis  \n•Widespread social justice movements  \n•Worldwide economic uncertainty  \nBusinesses around the globe, across every industry, faced unparalleled challenges. Workforces wentremote. Reskilling and upskilling became paramount to fill skills gaps and keep existing teams employed,even if it meant training them for new or evolving roles.  \nAccess to and encouragement of learning was critical as employees and employers alike reacted inreal-time. Consumption of learning increased exponentially, and new topics emerged as not justpopular, but mission-critical. For example, we saw application-specific courses like Microsoft Teams:  \nCommunicating With the App draw nearly 200 times more learners, and power skill-centered courseslike Developing Emotional Intelligence draw nearly 300 times more learners.  \n3  \n2021 GLOBAL KNOWLEDGE IT SKILLS AND SALARY REPORT  \nREPORT  \n3  \nIn many ways, the IT world was at the center of all the change, especially as every industrywas forced to accelerate digital transformation. While positive gains were felt during thistime — for example, 52% of our survey respondents reported pay increases — many ITprofessionals experienced stress, lack of training, and organizations that didn’t supportthem. In fact, the three issues were interrelated. Both IT staff and decision-makersexpressed a feeling of added pressure due to a lack of training and support.  \nAnother source of stress was the skills gap. Working around a skills gap in aparticular technology, framework, or best practice proved to be counterproductiveand demotivating. Projects were derailed and many organizations were unable to fullyrealize a return on their tech investments. In our s","cbCailoQ4bamTKj8","https://ap.wps.com/l/cbCailoQ4bamTKj8","pdf",5523204,"English","# INTRODUCTION\n## How to use the report\n## Primary findings\n# SALARY\n## Base salary\n## Responsibility level\n## Career experience\n## Job function\n## Industry\n## U.S. salaries\n## Canadian salaries\n## European salaries\n## Raises and bonuses\n# CERTIFICATIONS\n## Individual benefits of certification\n## Certification categories\n## Top-paying certifications\n## Certifications held\n## Certifications pursued\n# CERTIFICATION RESOURCES\n# IT DECISION-MAKER INSIGHTS\n## Key challenges\n## IT department budgets\n## Top investment areas\n## Top technology provider focus areas\n## Skills gaps\n## Most in-demand jobs\n## Value of training and certification\n# PROFESSIONAL DEVELOPMENT\n## Training types\n## Why professionals train\n## Training inhibitors\n# JOB SATISFACTION\n## Job security\n## Employee turnover\n## Workplace challenges\n# LOOKING AHEAD\n## The time to act is now\n## Advice for closing skills gaps\n## Top traits for technology skills development\n## The hows and whys of training\n# CONCLUSION\n## Survey methodology\n## Thanks to our partners\n## Demographics\n## ABOUT SKILLSOFT\n## Media inquiries","[{\"question\":\"What topics does the 2021 IT Skills and Salary Report cover?\",\"answer\":\"The report covers IT salaries and compensation, popular certifications and their value, certification resources, professional development and training, and overall job satisfaction. It also includes IT decision-maker insights such as challenges and skill gaps.\"},{\"question\":\"How many participants contributed to the salary and skills findings?\",\"answer\":\"More than 9,300 IT professionals participated. The survey includes both staff and decision-makers who self-identify based on whether they manage employees and their authority level.\"},{\"question\":\"What are the main challenges highlighted by IT decision-makers?\",\"answer\":\"Key challenges include training and support gaps and the skills gap in specific technologies, frameworks, or best practices. These issues contribute to hiring difficulty and make it hard for organizations to fill roles and realize returns on tech investments.\"}]","2021 IT Skills and Salary Report - Survey Findings on Salaries, Certifications, and Career Satisfaction | PDF",151]