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It introduces a new monthly training fee structure by certifiable dealership positions, details penalties and exceptions for late cancellations and no-shows for instructor-led and virtual courses, and summarizes 2021 highlight updates for sales and after-sales personnel certification pathways and deadlines.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/2021-audi-certification-training-program-guide-program-overview/496598/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/2021-audi-certification-training-program-guide-program-overview/496598.png","ImageObject",300,407,{"name":92,"@type":93},"nayy☆","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-03","2026-10-02",true,{"@type":102,"interactionType":103,"userInteractionCount":44},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What new training fee structure is used for the Audi Academy in 2021?","Question",{"text":112,"@type":113},"In 2021, the training fee structure is calculated monthly based only on the number of employees in specific certifiable dealership positions. Fees are assessed at $135/month for newly hired employees and $95/month for current employees.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How can students avoid late cancellation or no-show charges for instructor-led training?",{"text":117,"@type":113},"Students must cancel their registration on the Academy CRC website or contact CRCSupport@audi.com at least ten days before the in-person class date. 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In every area—from the vehicles we bring to market, to the experience we offer Audi drivers, to the results we deliver—we set ourselves apart by putting in the time and attention required to exceed expectations.  \nI want to take a moment to thank you for your investment in yourself and our brand through the focus you bring to your time at the Audi Academy. Through short, targeted training sessions, you’ll deepen your knowledge base and deploy what you learn immediately in your work to create Audi fans and continue to build your career with Audi.  \n2020 brought challenges no one could have imaged, yet you continued to perform with a resiliency of which you should all be incredibly proud. While what lies ahead in 2021 remains somewhat uncertain, it holds great promise for the customers and communities you serve. Not only do we have exciting new products in our pipeline – our biggest and most electrified lineup yet – we’ll continuously evolve the learning opportunities across key areas as our lineup expands. With every step we take to build a stronger team, we build a stronger brand.  \nDaniel Weissland  \nPresident, Audi of America  \n20  \n21  \nC E R T I F I C A T I O N & T R A I N I N G P R O G R A M  Audi Academy  \nPROGRAM OVERVIEW  \nHighlights for 2021  \nNew! Training Fee Structure  \n2021 training fee structure for the Audi Academy is calculated based on the number of employees in the following certifiable dealership positions only and assessed monthly. Fees had previously been assessed biannually.  \nCertifiable roles: Audi Brand Specialist, General Sales Manager, Sales Manager, Finance Manager, Certified pre-owned Manager, Service Consultant, Service Manager, Parts  \nConsultant, Parts Manager, Warranty Administrator, Technician & Shop Foreman Monthly fees for the positions listed above are:  \n$135/month per newly hired employee in 2021 ($1620 annually)  \n$95/month per Current employee ($1140 annually)  \nNote: There is no annual training fee for the additional customer-facing After Sales roles. However, due to the importance of these roles their certification is included in Service and Parts Department overall Certification requirements.  \nLate-Cancellation/No-Show Penalties  \nStudents who are unable to attend an Instructor Led Training (ILT) class should cancel their registration on the Academy CRC website or contact [CRCSupport@audi.com](CRCSupport@audi.com) ten (10) days for in-person, 5 (five) days for virtual classes, prior to the class date to avoid Late Cancellation or No Show Charges.  \nIf a dealer is able to swap an employee with another (who is qualified to take the training class they have registered for), then the Late Cancellation/No Show penalty will not apply. If you are unable to perform a swap from the CRC please [contact](contact CRCSupport@audi.com)[ ](contact CRCSupport@audi.com)[CRCSupport@audi.com](contact CRCSupport@audi.com).  \nNew! A fee of $250 will be charged for virtual (VT) course No Show or Late Cancellations.  \nA fee of $225 is charged per scheduled ILT class day for Late Cancellations less than ten (five days for VT) prior to the start date and/or No Shows.  \nExample:  \nFAST TRACK Week 1 (FASTWK1)  \nClass days: 5 No Show Charge: 5 days x $225 = $1125  \n2021 C E R T I F I C A T I O N & T R A I N I N G P R O G R A M  Audi Academy  \nPROGRAM OVERVIEW  \n Highlights for 2021  Sales/After Sales Personnel  \n􀂃 Quarterly Continuous Learning  \n􀂃 These requirements are in place to address continuous training needs that become available as we progress through the year including new product launch content.  \n􀂃 Completion by quarterly deadlines is necessary to maintain Certification throughout the year.  \n􀂃 Associate/Specialist Le","cbCaijzcNNEmzUe0","https://ap.wps.com/l/cbCaijzcNNEmzUe0","pdf",1101947,44,"English","# Program Overview\n## Highlights for 2021\n### New! Training Fee Structure\n### Late-Cancellation/No-Show Penalties\n### Sales/After Sales Personnel","[{\"question\":\"What new training fee structure is used for the Audi Academy in 2021?\",\"answer\":\"In 2021, the training fee structure is calculated monthly based only on the number of employees in specific certifiable dealership positions. Fees are assessed at $135/month for newly hired employees and $95/month for current employees.\"},{\"question\":\"How can students avoid late cancellation or no-show charges for instructor-led training?\",\"answer\":\"Students must cancel their registration on the Academy CRC website or contact CRCSupport@audi.com at least ten days before the in-person class date. For virtual classes, cancellation should be made at least five days before the class date.\"},{\"question\":\"What are the fees for virtual no-shows or late cancellations in 2021?\",\"answer\":\"A $250 fee applies for virtual (VT) course no-shows or late cancellations.\"}]","2021 Audi Certification Training & Program Guide - Program Overview | PDF",1790936064,111]