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It coordinates specialist consultations and referral decisions, provides access to the Provincial Hospital Resource System and Critical Care Information System support, and generates reports for health planning. 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It supports specialist consultation and referral decisions for appropriate levels of care.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"How does the consultation and referral process work?",{"text":117,"@type":113},"A hospital-based physician (or designate) calls the service and provides clinician and hospital details, including the most responsible physician information. The Call Agent collects patient details and coordinates consult and transfer options based on regional patterns, urgency, and system capacity.",{"name":119,"@type":110,"acceptedAnswer":120},"What benefits does CritiCall Ontario provide to hospitals and physicians?",{"text":121,"@type":113},"It is funded by the Ministry and offers one phone call to access critical care support, multiple calls to find appropriate specialists, and documentation of each call for data compilation and reporting. It also helps maximize health care resources by connecting community hospitals to larger tertiary care services.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},506294,1791425035,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":44,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":81,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":39,"preview_page_count":4},962090894170,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","What is CritiCall Ontario?  \n􀁸 CritiCall Ontario is a one number to call, 24/7/365 emergency consultation and referral service for hospital-based physicians in Ontario caring patients who require urgent or emergent care.  \n􀁸 CritiCall Ontario assists hospital physicians by facilitating consultations with medical specialists and/or referral decisions for urgent and emergent patients to appropriate levels of care within Ontario and outside of the province if necessary.  \n􀁸 It is the only service of its kind in Ontario and is unique within Canada.  \nCritiCall Ontario also:  \n􀁸 Provides hospitals with access to the Provincial Hospital Resource System (PHRS) which contains information on the specific services each hospital provides and the availability of critical and acute care beds  \n􀁸 Provides administrative, technical and educational support to all users of the provincial Critical Care Information System (CCIS)  \n􀁸 Provides CritiCall Ontario Reports to the province, LHINs, hospitals and provincial specialty groups which contain data on every case facilitated through our service  \n􀁸 Provides dedicated client relations to assist hospitals, LHINs and provincial specialty groups with the utilization of CritiCall Ontario’s services  \n􀁸 Facilitates the repatriation of patients sent outside of the province via CritiCall Ontario back to Ontario for the remainder of their care  \n􀁸 Provides support during times of local, regional or provincial crisis/disaster or occurrences that may require a coordinated response and extensive patient movement or unit decanting  \nWho we serve  \n􀁸 Any hospital-based physician within Ontario who requires assistance caring for an urgently or emergently ill or injured patient can contact CritiCall Ontario. This assistance could be in the form of advice from a specialist physician or surgeon and/or possibly a referral for the patient to another hospital with the required patient care resources.  \n􀁸 CritiCall also works with hospitals and critical care service providers in provinces and  \nstates bordering Ontario including Manitoba, Michigan and New York, to expedite urgent and emergent care for Ontario patients when necessary.  \n􀁸 Physicians can access a broad range of specialists through CritiCall Ontario who can provide consultations for more than 30 different medical subspecialties including burns, cardiology, gastroenterology, neurosurgery, ophthalmology, spinal, and plastic surgery.  \nHow does CritiCall Ontario’s service work?  \nCritiCall Ontario’s focus is on connecting physicians on the telephone so they can work together to make clinical decisions about how best to care for each patient. Our Call Agents do not assess patients, approve transfers, make medical decisions or direct physician decision making.  \nThe process is outlined below:  \n􀁸 A hospital-based physician or designate calls CritiCall at 1-800-668-4357 (HELP)  \n􀁸 The CritiCall Call Agent asks the physician or designate for their name, hospital site and location, contact phone number and the name of the most responsible physician (MRP)  \n􀁸 The MRP provides his/her College of Physicians and Surgeons of Ontario (CPSO) number  \n􀁸 Patient information requested may include: patient’s name, age, sex, area of residence, location of the patient within the hospital, working diagnosis and specialty specific questions including pertinent medical history, medications, etc.  \n􀁸 The MRP will also be asked if other physicians or hospitals have already been contacted  \n􀁸 The Call Agent will refer to the consult referral patterns for the region to determine options based on available specialists and proximity to the referring hospital  \n􀁸 The first call will be a request for consultation; following consultation, the patient will stay in the home hospital with management or be referred to a hospital with the level of care required  \n􀁸 If referral is required, the first (consulting) physician will be asked to receive the patient; if the physician is unable, th","cbCaicDpnYNcMOWN","https://ap.wps.com/l/cbCaicDpnYNcMOWN","pdf",363821,"English","# What is CritiCall Ontario?\n# Who we serve\n# How does CritiCall Ontario’s service work?\n# Benefits of using CritiCall Ontario\n# Fast Facts 2017/2018","[{\"question\":\"What is CritiCall Ontario used for?\",\"answer\":\"CritiCall Ontario provides a one-number emergency consultation and referral service to help hospital physicians manage urgently or emergently ill or injured patients. It supports specialist consultation and referral decisions for appropriate levels of care.\"},{\"question\":\"How does the consultation and referral process work?\",\"answer\":\"A hospital-based physician (or designate) calls the service and provides clinician and hospital details, including the most responsible physician information. The Call Agent collects patient details and coordinates consult and transfer options based on regional patterns, urgency, and system capacity.\"},{\"question\":\"What benefits does CritiCall Ontario provide to hospitals and physicians?\",\"answer\":\"It is funded by the Ministry and offers one phone call to access critical care support, multiple calls to find appropriate specialists, and documentation of each call for data compilation and reporting. It also helps maximize health care resources by connecting community hospitals to larger tertiary care services.\"}]","2018 CritiCall Ontario Backgrounder and Fact Sheet | PDF",1791162453]